Doris Ekokobe
Server / Waitress
Calgary
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
1
1
Language
Work History
Server
360 Grill
12.2023 - 03.2024
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Created a welcoming and positive environment to make diners and guests feel at home.
- Maintained a robust knowledge of 150+ food and drink items to proactively up-sell menu items to guests while ensuring customer satisfaction.
- Acted as a team player, and helped bar or service staff depending on which side of the house was busiest.
- Maintained impeccably clean work stations by demonstrating strong attention to detail and a sense of urgency.
- Entered orders into ShopKeep POS for transmittal to kitchen staff, and communicated special instructions to kitchen.
Kitchen Assistant
Mega Chicken Restaurant
05.2022 - 11.2023
- Trained new kitchen assistants on standard operating procedures and best practices, leading to a more efficient team overall.
- Monitored cooking equipment temperatures, ensuring optimal performance and consistent results for all dishes served.
- Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
Education
Master of Arts - Leadership
Ambrose University
Calgary, AB 05.2001 -
Skills
Food Delivery
undefinedTimeline
Server
360 Grill
12.2023 - 03.2024
Kitchen Assistant
Mega Chicken Restaurant
05.2022 - 11.2023
Master of Arts - Leadership
Ambrose University
05.2001 -
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