Doris Budimir
Calgary
Summary
Hardworking and detail oriented individual with hands on experience in customer service and front desk operations. Passionate about technology and learning new systems while completing a Software Development diploma and preparing for an apprenticeship opportunity.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Fair's Fair Books
07.2022 - Current
- Enter and update book data in the inventory and POS systems with accuracy and consistency.
- Assist customers with locating titles, purchases, and inquiries while maintaining technical accuracy.
- Maintain organized digital and physical inventory through alphabetizing and categorization.
- Collaborate with a small team to improve workflow efficiency and daily operations.
Sales Associate
Marshalls
10.2017 - 07.2022
- Delivered excellent customer service by resolving issues and assisting with purchases.
- Handled cash, returns, and inventory with accuracy and attention to detail.
- Collaborated with team members to maintain organized sales floors and improve overall customer satisfaction.
- Trained and supported employees, demonstrating leadership and strong communication skills.
Front Desk Receptionist
H&r Block
12.2021 - 05.2022
- Managed front desk operations, ensuring seamless customer check-in and appointment scheduling.
- Maintained accurate records of client information using H&R Block software systems.
- Coordinated communication between clients and tax professionals to facilitate efficient service delivery.
Education
Software Development
Bow Valley College
Calgary06-2027
Skills
- Customer Service and Relationship Building
- Data Entry and Record Management
- Time Management and Multitasking
- Team Collaboration and Communication
- Attention to Detail and Accuracy
- Problem Solving and Workflow Efficiency
Languages
English
Croatian
Timeline
Front Desk Receptionist
Fair's Fair Books
07.2022 - Current
Front Desk Receptionist
H&r Block
12.2021 - 05.2022
Sales Associate
Marshalls
10.2017 - 07.2022
Software Development
Bow Valley College