DORIS AGBALE
Montreal,QC
Summary
Dedicated and vigilant security guard with three years of experience protecting people and property. Skilled in monitoring and controlling access points, conducting patrols and responding to incidents in a timely and effective manner.
Overview
4
4
years of professional experience
1
1
Certification
Work History
WESTEC Security
Frank Otoo
02.2023 - 05.2024
- Championed process improvement initiatives throughout the region by leading continuous improvement projects focused on efficiency enhancements and cost reductions.
- Collaborated with cross-functional teams to develop new products and services, driving increased customer satisfaction rates.
- Spearheaded talent acquisition efforts to attract top performers within the industry, contributing to a high-performing regional workforce.
- Provided exceptional leadership during periods of organizational change or restructuring efforts within the region.
Q & C Logistic Limited
Mr. John Darko
08.2020 - 05.2023
- Developed an internal knowledge base to facilitate quick access to relevant information for team members.
- Mentored junior Q&C experts, sharing knowledge and expertise to help them excel in their roles.
- Maintained a high level of expertise in the company''s products and services, allowing for accurate and knowledgeable responses to user inquiries.
- Handled escalated inquiries from customers with professionalism and empathy, maintaining high levels of satisfaction even during challenging situations.
- Provided timely and effective support, resolving complex issues through research and critical thinking skills.
Education
Bachelor of Science - Human Resources Management
University of Education, Winneba
Ghana07-2020
Skills
- Observation
- Territory management
- Good Communication
- Emergency Response
Accomplishments
- Thieves once tried to break into a shop I was guarding and I was able to raise an alarm with my expertise and four of them were arrested.
- All the years I have been in this profession, none of the shops and properties I have ever guarded got broken into.
- For a year I worked as traffic control officer at Rect Academy, all the students were safe and none had any issue in relation to accident.
Languages
English
Full Professional
Certification
- Private Security Guarding, Montreal Elite Agency de Securite
- CNESST First Aid & CPR Card
Timeline
WESTEC Security
Frank Otoo
02.2023 - 05.2024
Q & C Logistic Limited
Mr. John Darko
08.2020 - 05.2023
Bachelor of Science - Human Resources Management
University of Education, Winneba
Similar Profiles
Lucas AlvaradoLucas Alvarado
Principal Contract Recruiter at Frank Recruitment Group - Jefferson FrankPrincipal Contract Recruiter at Frank Recruitment Group - Jefferson Frank
Orlando Pacheco Jr.Orlando Pacheco Jr.
HVAC Technician at Frank Gay ServicesHVAC Technician at Frank Gay Services
Gabriela FigueroaGabriela Figueroa
Customer Support Specialist at Ben & FrankCustomer Support Specialist at Ben & Frank