DORIS ACHIAA
Mississauga ,ON
Summary
Dedicated hospitality professional with experience at Anita Hotel and Noda Hotel, excelling in teamwork and customer service. Proven ability to maintain pristine environments and streamline service processes, enhancing guest satisfaction. Skilled in housekeeping and adept at managing high-pressure situations, ensuring efficient operations and a welcoming atmosphere for all guests.
Overview
2021
2021
years of professional experience
Work History
Housekeeper
Anita Hotel
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hotel Waiter
Noda Hotel
04.2018 - 05.2020
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
Education
GED -
Our Lady of Apostle College of Education
Cape Coast, GhanaSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Languages
English
Full Professional
Timeline
Hotel Waiter
Noda Hotel
04.2018 - 05.2020
Housekeeper
Anita Hotel
GED -
Our Lady of Apostle College of Education
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