Dorinela Pepa
Toronto,ON
Summary
Driven professional with a track record of enhancing customer experiences at Server Jobs, leveraging exceptional customer service and safe food handling skills. Excelled in guest engagement and quality control, significantly improving service efficiency. Demonstrated strong work ethic by seamlessly managing high-volume tasks, contributing to a positive and dynamic team environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Server
Server Jobs
06.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Associate
Sales Associates
08.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Skills
- Strong Work Ethic
- Exceptional customer service
- Safe Food Handling
- Menu Memorization
- Service prioritization
- Quality Control
- Guest Engagement
Languages
English
Professional Working
Timeline
Server
Server Jobs
06.2023 - 05.2024
Sales Associate
Sales Associates
08.2021 - 05.2023
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