Dorell Pettus
Dixon
Summary
Dynamic Wing IGEMS Analyst with the Air Force, skilled in analytical thinking and team collaboration. Achieved significant improvements in data accuracy and reporting efficiency, while implementing predictive analytics to enhance decision-making. Proven ability to mentor and lead teams, ensuring compliance and fostering a culture of continuous improvement.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Wing IGEMS Analyst
Air Force
05.2023 - Current
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Streamlined data collection methods to improve speed and accuracy of analysis.
- Reduced errors in data entry, instituting rigorous quality control checks.
- Streamlined reporting processes, significantly reducing time required to generate insights.
- Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
- Maintained database systems to track and analyze operational data.
Fuels Operation Section Chief
Air Force
12.2021 - 05.2023
- Evaluated employee performance fairly, providing constructive feedback for continuous improvement efforts.
- Improved communication between sections, fostering a collaborative work environment.
- Enhanced team efficiency by implementing streamlined processes and procedures for daily operations.
- Developed strong relationships with external partners to ensure timely collaboration on projects.
- Boosted employee morale by developing a positive organizational culture focused on recognition and growth opportunities.
- Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
- Mentored junior staff members, providing guidance and support for professional development.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Fuels Quality Assurance Evaluator
Air Force
08.2019 - 12.2021
- Managed a team of QA evaluators, providing guidance and support to help them excel in their roles.
- Conducted comprehensive risk assessments, identifying potential issues and recommending mitigation strategies.
- Demonstrated commitment to ongoing professional development by attending industry conferences, seminars, and workshops to stay abreast of emerging trends in quality assurance.
- Reduced production errors with thorough inspections and adherence to strict quality control guidelines.
- Reviewed technical documents, ensuring accuracy and compliance with industry standards and regulations.
- Ensured compliance with all relevant industry regulations by staying current on changing requirements and updating internal policies accordingly.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
Non-Commissioned Officer in Charge Fuels Lab
Air Force
06.2018 - 06.2019
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Executed strategic planning initiatives that aligned with overall organizational goals.
- Utilized advanced management techniques in order to maximize efficiency while maintaining high levels of morale.
- Ensured operational readiness by conducting regular equipment inspections and maintenance routines.
- Collaborated effectively with multi-disciplinary teams to achieve common objectives within tight deadlines.
- Developed comprehensive training programs tailored to individual skill sets, resulting in increased proficiency among personnel.
- Handled administrative requirements, maintained records and submitted operational reports.
- Conducted thorough risk assessments for various operational scenarios, ensuring safety and mission success.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
Commander's Support Staff
Air Force
02.2017 - 01.2018
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Communicated with clients on behalf of staff to relay messages and information.
- Enhanced customer satisfaction by providing efficient and timely support to clients.
- Assisted in managing schedules, coordinating meetings, and maintaining calendars for optimal time management.
- Streamlined office processes for improved workflow and increased productivity.
- Collaborated with team members to complete projects on time and within budget constraints.
- Resolved customer complaints with diplomatic and courteous communication.
- Improved communication flow by efficiently managing inbound and outbound correspondence.
- Boosted data accuracy in customer records by meticulously updating information.
- Maintained high levels of cleanliness and organization within office, creating pleasant working environment.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
NCOIC Fuels Training & Mobility
Air Force
02.2015 - 02.2017
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Prepared project presentations and reports to assist senior staff.
- Supported financial forecasting by accurately processing expense reports.
- Helped streamline client onboarding processes, leading to smoother client experience.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Bachelor of Science - Professional Aviation
West Mecklenburg
Lynchburg, VA01-2027
Associate of Applied Science - Transportation And Logistics Management
Community College of The Air Force
Montgomery, AL09-2017
Skills
- Microsoft office
- Analytical thinking
- MS Excel
- Team collaboration and leadership
- Attention to detail
- Documentation and reporting
- Critical thinking
- Teamwork and collaboration
- Corrective action planning
- Root-cause analysis
- Report preparation
- Compliance analysis
Accomplishments
- Led a team of over 100 event leads and volunteers in the development of Travis Air Force Prisoners of War and Missing in Action week while raising over $12K. Developed and orchestrated 5 events over a week span, highlighting the sacrifices and commitment of the US' most decorated airmen. Coined by the 60th Air Mobility Wing Commander for excellence and leadership.
Certification
- DLA Fuels Energy Management Certificate (Accounting)
- Fuels Laboratory Certificate
- Area Laboratory Certificate
- Inspector General Training Course Certificate
- Petroleum Logistics Management course Certificate
Timeline
Wing IGEMS Analyst
Air Force
05.2023 - Current
Fuels Operation Section Chief
Air Force
12.2021 - 05.2023
Fuels Quality Assurance Evaluator
Air Force
08.2019 - 12.2021
Non-Commissioned Officer in Charge Fuels Lab
Air Force
06.2018 - 06.2019
Commander's Support Staff
Air Force
02.2017 - 01.2018
NCOIC Fuels Training & Mobility
Air Force
02.2015 - 02.2017
Bachelor of Science - Professional Aviation
West Mecklenburg
Associate of Applied Science - Transportation And Logistics Management
Community College of The Air Force
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