Doreen Reid
TELEGRAPH CREEK,British Columbia
Summary
Proven to enhance operational efficiency and visitor satisfaction at Northern Health, I bring a strong work ethic and exceptional security awareness. My background includes streamlining entry processes, excelling in emergency response, and fostering teamwork. Skilled in surveillance and cultural sensitivity, I effectively manage high-pressure situations, ensuring safety and service excellence.
Overview
21
21
years of professional experience
Work History
Gate Attendant
Northern Health
01.2021 - 04.2021
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Exceled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- Handled sensitive situations professionally, addressing customer complaints or disputes with tact and diplomacy.
Student Support Assistant
Telegraph Creek School
01.2018 - 06.2019
- Collaborated with teaching staff to develop engaging extracurricular programs for student enrichment.
- Assisted in the supervision of students during lunch periods, recess, and other non-instructional times.
- Aided teachers in creating differentiated instruction materials, ensuring all students'' needs were met.
- Maintained confidentiality when handling sensitive information related to student records or personnel matters.
- Volunteered to help with special projects of varying degrees of complexity.
Grocery Store Clerk
Super A,
09.2014 - 02.2016
- Pleasantly greeted customers and provided prompt and courteous service.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted customers in locating items, contributing to a positive shopping experience.
- Collaborated with fellow team members to complete daily tasks efficiently and effectively.
- Operated cash registers accurately, processing transactions quickly and efficiently.
- Maintained cleanliness of store aisles and shelves, ensuring an organized and visually appealing environment.
- Adhered to safety guidelines for lifting heavy objects or operating equipment properly within the workplace setting.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Security Guard
Securitas Security Services
01.2000 - 02.2010
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Coordinated with local law enforcement during investigations, aiding in resolution of several critical incidents.
- Streamlined visitor check-in processes, enhancing efficiency of entry protocols.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
High School Diploma -
Grey Highlands Secondary School
Flesherton, ON06.1968
Skills
- Strong Work Ethic
- Security awareness
- Emergency response readiness
- Cultural Sensitivity
- Incident Reporting
- Surveillance
- Law Enforcement Collaboration
Languages
English
Limited Working
outdoor enthusiast
I enjoy biking, skiing, walking and experiencing the great outdoors.
Additional Information
I enjoy being around children and enjoy seeing them learn and navigate life, hoping to help them and steer them in a positive direction.
Timeline
Gate Attendant
Northern Health
01.2021 - 04.2021
Student Support Assistant
Telegraph Creek School
01.2018 - 06.2019
Grocery Store Clerk
Super A,
09.2014 - 02.2016
Security Guard
Securitas Security Services
01.2000 - 02.2010
High School Diploma -
Grey Highlands Secondary School
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