Summary
Work History
Education
Skills
Timeline
Cashier

Doreen Phillips

Belleville,ON

Summary

Dynamic professional with a proven track record at Tim Hortons, excelling in customer service and complex problem-solving. Expert in cash handling and fostering customer loyalty through exceptional service. Skilled in inventory management and staff mentoring, consistently enhancing operational efficiency. Achieved high accuracy in transactions, contributing significantly to business growth.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Cashier

Tim Hortons
04.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.

Baker

Tim Hortons
04.2022 - 04.2023
  • Complied with health and safety codes to protect staff and customers.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Created appealing displays to showcase products in bakery.
  • Operated cash registers and processed payments accurately.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Trained new employees on bakery methods and procedures.
  • Determined baking times for various items.
  • Operated ovens and bakery equipment to prepare products according to recipes.

Cashier

Odessa onroute
Odessa
09.2013 - 01.2017
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Ernestown Secondary School
Odessa, ON
06-2015

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Staff mentoring
  • Inventory restocking
  • Time management skills
  • Upselling techniques
  • Complex Problem-solving
  • Cleaning and sanitizing
  • Cash handling
  • Hospitality and accommodation
  • Customer service

Timeline

Cashier

Tim Hortons
04.2022 - 04.2023

Baker

Tim Hortons
04.2022 - 04.2023

Cashier

Odessa onroute
09.2013 - 01.2017

High School Diploma -

Ernestown Secondary School
Doreen Phillips