Doreen Khan
Surrey,Canada
Summary
Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Administrator
Finning Canada BC
Surrey, BC
07.2022 - 02.2026
- Managing employee payroll and ensuring accurate time tracking
- Running reports pertaining to timecard entry
- Creating purchase orders and completing all purchasing pertaining to warehouse orders
- Maintain accurate inventory records and monitor stock levels to ensure optimal inventory availability.
- Oversee the processing and shipping of orders from start to finish, ensuring timely and accurate fulfillment of customer requests.
- Schedule and coordinate inbound and outbound shipments, optimizing routing for delivery trucks and communicating with outside carriers to ensure timely arrivals.
- Implemented electronic filing system to improve document retrieval and organization.
- Oversaw inventory management, ensuring timely procurement of office supplies.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Developed comprehensive filing system that significantly improved document retrieval times.
Logistics Administrator
Trail Appliance BC
Delta, British Columbia
11.2017 - 06.2022
- Handle delivery paperwork, including entering serial numbers for product, rolling invoices, extended warranty sales, and customer payments
- Enter returned or exchanged product back into the system, track product movement through the warehouse using the delivery program
- Check that returns or exchanges from the previous day’s deliveries has been received into the warehouse
- Invoicing for product sold via customer pickups at the warehouse
- Create credit notes on the computer system
- Recording inventory transfers between warehouses and stores
- Reconciling supplier-generated credit notes against Trail-generated
- Answer customer service inquires
Administrative Assistant
Metro Express Ltd
Surrey, British Columbia
09.2011 - 10.2017
- Printed various monthly and daily reports Handled all collections payments
- Created various daily and monthly worksheets for the day to day work activities
- Data entry of drivers daily manifests.
- Processed employee payroll on a biweekly payroll period Entered Accounts Receivables/Account Payables and Bank Deposit information.
- Collections of Accounts Receivables
- Filing of pre-trip and post-trip sheets and recording the number of hours worked on a day to day basis for each driver.
- Handled all Extended Insurance Policies (i.e. Drivers, Owner Operators)
- Drafted letters of employment and various employee requests.
- Planned staff events/parties.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Completed data entry, tracked resumes and maintained the applicant tracking system.
Education
Vancouver Community College
Vancouver05-1999
High School Diploma - undefined
Windermere Secondary School
Vancouver, British Columbia06-1996
Skills
- TYPING SPEED: 60 wpm
- JUSTIN
- DARS
- WORD/EXCEL/POWERPOINT
- QUICKBOOKS PRO 2025
- Empathetic/Highly Organized/Team Player
- Fluent in Medical/Legal terminology
- Customer service
- Personable and approachable
- Customer relations
- Problem resolution
- Complaint handling
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Limited Working
Certification
- Dangerous Goods Certification
- WHMIS Certification
Timeline
Administrative Administrator
Finning Canada BC
07.2022 - 02.2026
Logistics Administrator
Trail Appliance BC
11.2017 - 06.2022
Administrative Assistant
Metro Express Ltd
09.2011 - 10.2017
High School Diploma - undefined
Windermere Secondary School
Vancouver Community College