Doreen Kemigisa

About Butabika National Referral Mental Hospital: is Uganda’s national mental referral, teaching and research hospital with a bed capacity of 550 and was founded in 1955. The hospital offers specialized mental and general outpatient services.

Duties and Responsibilities

• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Updated client documentation for accurate, compliant and current records.
• Supported clients and families with empathy and compassion during difficult times.
• Assisted clients with navigating and accessing social services such as housing and medical care.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Conducted home visits to assess living environment and facilitate access to necessary resources.
• Monitored clients' progress and adapted treatment plans to meet changing needs.
• Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
• Documented client progress and activities in accordance with agency policies and procedures.
• Assisted clients in developing and setting realistic goals to promote positive change.
• Developed and maintained strong relationships with community resources for successful referrals.
• Assisted clients in identifying community resources and connecting with appropriate services.
• Provided crisis counseling and intervention services to clients in emergency situations.
• Conducted home visits to assess clients' home environment and provide support.
• Monitored clients' progress to adjust treatment plans accordingly.

About Zamara: Is a financial services firm that primarily offers Actuarial Services ,Pensions Administration, Consulting and Insurance Brokerage Services. Zamara currently operate in six countries in Africa including Uganda, Kenya, Tanzania, Rwanda, Malawi and Nigeria.

Duties & Responsibilities:

• Interacted with customers by phone, email, or in-person to provide information.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Managed and properly accounted for petty cash issued to facilitate general office activities.
• Monitored and oversaw general cleaning of office in line with company cleanliness standards.
• Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Prepare payment instructions for clients claims and upload them on straight to bank.
• Manage fuel requisitions for staff travels and other office operations.
• Update quarterly newsletters, annual general meeting and board of trustee meeting minutes.

About ACCA : The largest and fastest growing international accountancy body with 542,000 students in 181 countries. It aims to offer business relevant first choice qualification to people of application, ability and ambition around the world who seek a rewarding career in accountancy, finance and management.

Duties & Responsibilities:

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Helped students with online registrations ,paying for their outstanding using visa cards and receiving drafts.
• Received and attended to stakeholders of the company, giving them all the relevant information about ACCA and for those who required more support I linked them to different officials for more assistance.
• Participated in banking activities, receiving and depositing cash and cheques from stakeholders during office events.
• Participated in organizing office events like CPDs, Affiliate clinics, student's seminars,CFO forums and others.
• Procurement management such as purchasing office furniture and stationary on a monthly basis.

About Better View Primary and Nursery School: To provide a culture of academic excellence to learners, empower them to be responsible and becoming a contributing member of our community.

Duties & Responsibilities:

• Worked cooperatively with other teachers, administrators, and parents to help pupils reach learning their objectives..
• Supported learners physical, mental, and social development using classroom games and activities.
• Conducted evaluations to measure performance and progress of learners, providing guidance for areas requiring improvement.
• Participated in parent teacher conference to discuss developments of learners.
• Supported student teachers by mentoring on classroom management, lesson planning, and activities.
• Registered student progress and attendance on database to enable tracking history and maintain accurate records.
• Created and developed lesson plans to meet learners academic needs.
• Met with students, parents and administrators to address and resolve learners behavioral and academic issues.
• Prepared quizzes, tests and examinations to gauge how well students were learning.
• Designed detailed learning plans for struggling students based on test, homework and assignment records.
• Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.