DOREEN HOFER

• Finished business courses surrounding projections, management etc
• Developed and implemented performance strategies
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Conducted research, gathered information from multiple sources and presented results
• Used coordination and planning skills to achieve results according to schedule.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
• Verified cleanliness and organization of storage areas and carts
• Engaged with guests on room requirements and amenities to promote overall satisfaction
• Documented and reported necessary facility and building repairs observed.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors
• Disinfected and mopped bathrooms to keep facilities sanitary and clean

• Worked in a very fast paced environment, cleaning up to 17 executive checkouts, changed duvet covers and cleaned bunks along with sheet changes and completed daily walkdown.
• Received letter of recommendation from Sodexo upon lay off.

• Cleaned over 70 rooms plus washrooms on daily workload basis
• Fast paced environment
• Communicated clearly and concisely with campers and staff
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs
• Participated in health and safety meetings
• Mentored newly hired employees on operating equipment and safety.

• Loaded, unloaded and moved material to and from storage and production areas
• Assisted team members with tasks that require group effort
• Collaborated with team members to carry out efficient work with optimal safety and achieve timetables
• Participated in safety seminars
• Performed thorough quality checks on products and materials to identify any defects
• Handled supply and equipment inventories and distribution for workers
• Mentored new employees by providing guidance on safety and proper techniques
• Painted areas and kept outside area clean
• Clean work areas and equipment.

References available upon request.