Dorcas Ndlovu
Community Support Worker
Edmonton,Alberta
Summary
Experienced with community engagement, including developing and implementing outreach programs. Utilizes strong communication and relationship-building skills to foster community support and participation. Knowledge of organizing events and initiatives to meet community needs effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Outreach Coordinator
RibbonRoudge Foundation
12.2022 - Current
- Participated actively in staff meetings and training, contributing valuable insights based on hands-on experience with clients from diverse backgrounds.
- Facilitated group therapy sessions for individuals dealing with addiction, promoting self-awareness and healthy coping strategies.
- Promoted individual empowerment by assisting clients in setting realistic goals and connecting them to relevant support systems.
Community Support Worker
Excel Society
01.2018 - Current
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Communications Intern
Edmonton HIV
12.2022 - 03.2023
- Produced promotional materials, supported events, suggested campaign ideas, assisted with marketing campaigns, researched industry trends, and compiled reports on communications activities.
Education
Some College (No Degree) - Social Work / Psychology
Red Deer Polytechnic
Red Deer, ABSkills
- Diploma in Psychology, Social Work, Stratford Career Institute
- Certified Health Care Attendant with up-to-date training and certification
- Knowledge of resident care across a spectrum of ages, needs, and health issues
- Committed to contributing to a positive work environment
- Client Needs Assessments
- Empathy and understanding
- Professional boundaries
- Multicultural Competence
Certification
- Valid Class 5 Driver's License with clean abstract and reliable transportation, 2021, Edmonton, AB
- Mental Health and Addictions, 2021, Edmonton, AB
- Dementia Care, 2021, Edmonton, AB
- Palliative and End of Life Care, 2021, Edmonton, AB
- Mandt Certificate, 2021, Edmonton, AB
- First Aid/CPR Certificate, 2020, Edmonton, AB
- Medication Assistance Certificate, 2020, Edmonton, AB
- Mental Health First AIDER - Canadian Mental Health, 2020, Edmonton, AB
- Health Care Aide Certificate, 2018, Edmonton, AB
- Advanced Food Safe Certificate, 2018, Edmonton, AB
References
References available upon request
Volunteer Experience
- Community Outreach Coordinator, RibbonRoudge Foundation, Edmonton, 12/2022, Present, Encouraged community members to use program resources to maximize wellness and independence, Maintained detailed records of all outreach activities for reporting purposes, Built and maintained relationships with community partners to increase opportunities for enrollment, Provided support for grant-funded projects by preparing reports, tracking outcomes.
- Communications Intern, Edmonton HIV, Edmonton, AB, 12/2022, 03/2023, Produced promotional materials such as brochures, flyers, banners and posters, Provided support for events such as conferences, workshops, meetings and seminars.
Languages
English
Limited Working
Affiliations
- Red Deer Polytechnic
Timeline
Community Outreach Coordinator
RibbonRoudge Foundation
12.2022 - Current
Communications Intern
Edmonton HIV
12.2022 - 03.2023
Community Support Worker
Excel Society
01.2018 - Current
Some College (No Degree) - Social Work / Psychology
Red Deer Polytechnic
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