Dorcas Bizimungu

• Prepared and served high-quality dishes that met company standards, enhancing customer satisfaction and driving repeat business
• Supported kitchen prep and operations, ensuring smooth peak-time service
• Excelled in multitasking in a fast-paced environment, maintaining productivity and efficiency
• Conducted daily safety meetings and equipment checks, reducing incident risks by 20%
• Assisted in high-volume service by prepping ingredients for the head chef and collaborating effectively to meet peak demands
• Demonstrated strong organization, efficiently managing tasks to meet customer expectations during busy hours

• Opened and prepared the salon daily, overseeing inventory and operational tasks to ensure a smooth start to each business day, contributing to increased customer flow and satisfaction
• Delivered exceptional customer service by addressing and resolving issues promptly, which led to improved client loyalty and positive word-of-mouth referrals
• Exceeded personal sales targets by recommending tailored product solutions to clients, leading to a 15% increase in sales within my tenure
• Enhanced staff performance by training new employees, fostering a collaborative team environment, and conducting performance reviews, which improved overall service quality and team efficiency

•Designed and developed custom websites and Shopify stores to boost online visibility and revenue.

•Specialized in e-commerce and drop-shipping solutions to expand market reach.

•Created responsive, SEO-optimized websites for better engagement and search rankings.

•Integrated custom features, plugins, and payment gateways for enhanced functionality.

•Provided ongoing maintenance, troubleshooting, and performance optimization.

•Collaborated with clients to align web solutions with their brand and business goals.

• Implemented analytics to track performance and refine digital strategies.

• Engage customers through door-to-door and event sales, promoting Telus products.
• Use strong communication skills to educate and persuade potential customers.
• Consistently exceed sales targets by understanding products and overcoming objections.