Donté Makazu
Langley,Canada
Summary
Results-driven delivery driver with extensive experience at FedEx, recognized for excelling in high-pressure logistics environments. Demonstrates exceptional customer service skills, consistently ensuring timely and accurate deliveries. Proficient in pallet jack operation and committed to continuous improvement, delivering dependable and courteous service. Veteran in the field with a strong focus on meeting and exceeding operational expectations.
Overview
13
13
years of professional experience
Work History
D3 Delivery Driver
FedEx
11.2022 - Current
- Operated delivery vehicle.
- Completed delivery tasks efficiently.
- Maintained accurate records of goods delivered and collected payments as required.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Ensured accurate completion of all paperwork associated with deliveries.
- Monitored fuel level throughout shift and refueled when necessary.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Driver
Skip the Dishes
10.2020 - Current
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Provided excellent customer service throughout the delivery process.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Ensured that the correct order was delivered to the customer.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Documented time of delivery to record completion of order.
- Carried food in insulated bags to maintain hot or cold temperature.
Basketball Coach
West Coast Basketball
05.2018 - 11.2020
- Coached youth athletes aged 8-17.
- Provided training and mentorship for athletic development.
- Delivered constructive feedback consistently.
- Officiated games, enforcing rules and ensuring fair play.
- Have fun with the athletes.
Sales Associate
Champs
08.2020 - 10.2020
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Sales Associate
Footlocker
12.2018 - 08.2020
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Logistics Associate
Canadian Tire
11.2018 - 08.2019
- Executed unloading tasks with precision to ensure timely completion.
- Our team organized and restocked inventory.
- Managed warehouse inventory flow from incoming shipments.
- Assisted customers while organizing stock on the sales floor.
- Assisted in receiving merchandise.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Tagged and wrote identifying information on containers, boxes and cargo.
- trained on electric and manual pallet jacks
Seasonal Employee
King Cones
06.2016 - 08.2016
- Boxed, labeled, and moved items to keep production lines moving swiftly.
- Packaged products and double-checked package labels for accuracy.
- Maintained a safe work environment by adhering to all safety regulations and procedures.
- Ensured work areas were kept clean and organized at all times.
- Inspected finished products for quality assurance purposes.
- Followed standard operating procedures while performing tasks on the assembly line.
- Worked quickly and efficiently while maintaining high standards of quality control.
Cashier/Sales Floor Representative
Target
04.2013 - 04.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained work area and kept cash drawer organized.
Cashier/Sales Floor Representative
Staple’s
05.2012 - 03.2013
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded to questions.
Education
Kinesiology
University of Winnipeg
Winnipeg03.2025
Kinesiology
Lincoln University
Lincoln, Missouri05-2018
Bachelor of Arts -
Riverland Community College
Austin, Minnesota05-2017
Skills
- High-Pressure Performance Skills
- Enjoy a challenge, and hope to expand knowledge and skill set
- Customer service
- Athletic training
- Excellent sense of direction
- Pallet jack and hand truck operation
- Retail logistics
- Order picking and processing
- Adaptability and flexibility
- Lifts up to [number] pounds
References
Available Upon Request
Interests And Accomplishments
- Many successes in post-secondary Basketball
- Participate in a variety of sport teams such as football, ultimate frisbee, and basketball
- Lead my team to win the 2013 basketball districts in Delta, B.C.
- I have won multiple MVP awards in various basketball leagues
- Dogwood Scholarship for Physical Education
- Shoe collector
Demonstrated Characteristics And Qualifications
- Team player who works well with others
- Excellent leadership and communication skills
- Outgoing, respectful, reliable, and responsible
Affiliations
- Basketball player
- Football Player
- Love my dogs
- Several basketball awards over the years
- Received basketball scholarship to the States to play
Timeline
D3 Delivery Driver
FedEx
11.2022 - Current
Driver
Skip the Dishes
10.2020 - Current
Sales Associate
Champs
08.2020 - 10.2020
Sales Associate
Footlocker
12.2018 - 08.2020
Logistics Associate
Canadian Tire
11.2018 - 08.2019
Basketball Coach
West Coast Basketball
05.2018 - 11.2020
Seasonal Employee
King Cones
06.2016 - 08.2016
Cashier/Sales Floor Representative
Target
04.2013 - 04.2015
Cashier/Sales Floor Representative
Staple’s
05.2012 - 03.2013
Kinesiology
University of Winnipeg
Kinesiology
Lincoln University
Bachelor of Arts -
Riverland Community College
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