Donovin Small
Toronto,ON
Summary
Seeking a new challenge using a combination of analytical and interpersonal skills requiring the ability to deliver in a performance-critical environment Engaging Entertainer with natural ability for providing fun and exciting guest engagement. Displays outgoing personality and constructive humor that fosters safe and fun atmosphere while meeting venue objectives.
Overview
7
7
years of professional experience
Work History
Golf Operations Assistant
Angus Glen Golf Club
05.2023 - Current
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Built and established positive relationships with patrons, team members and supervisors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Set up promotional displays and equipment for special events and activities.
Sales Associate
Moores Clothing For Men
08.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Housekeeping
Marriott international
12.2021 - 02.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Merchandiser
Sportscheck
01.2021 - 01.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Part Time Server
Kelowna Golf And Country
08.2019 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Back shop Attendant
Kelowna Golf & Country Club
01.2019 - 01.2021
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Set up promotional displays and equipment for special events and activities.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Systems Process Assistant
Cannapiece
02.2020 - 07.2020
- Defined and documented scope of projects for distribution to team.
- Monitored quality control and trends to report to job site supervisor.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
Retail Sales Associate
Guess Retail
07.2019 - 02.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Merchandiser
American Eagle Outfitters
01.2017 - 01.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
No Degree - Kinesiology
University of Regina
Regina, SK03.2025
Business Program - Buisness
Holland College
Prince Edward, ON01.2020
Skills
- Excellent communication skills
- Leadership and organizational abilities
- Works extremely well with others
- Responsible and punctual
- Energetic, motivated, and hard working
- Fast & eager learner
- Dependable, resourceful and a quick learner with time management skills
- Uncommon ability to take a creative and analytical approach to problem-solving
- Ability to organize and manage tasks while carrying out an exceptional level of efficiency
- Strong decision making ability while adhering to strict procedures and guidelines
- Proficient in MS Word, MS Excel, Ms Powerpoint and Ms Outlook
- Proficient in website design and Adobe Photoshop
Languages
Timeline
Golf Operations Assistant
Angus Glen Golf Club
05.2023 - Current
Sales Associate
Moores Clothing For Men
08.2022 - 04.2023
Housekeeping
Marriott international
12.2021 - 02.2022
Merchandiser
Sportscheck
01.2021 - 01.2022
Systems Process Assistant
Cannapiece
02.2020 - 07.2020
Part Time Server
Kelowna Golf And Country
08.2019 - 10.2021
Retail Sales Associate
Guess Retail
07.2019 - 02.2020
Back shop Attendant
Kelowna Golf & Country Club
01.2019 - 01.2021
Merchandiser
American Eagle Outfitters
01.2017 - 01.2018
No Degree - Kinesiology
University of Regina
Business Program - Buisness
Holland College
Similar Profiles
Ally ParisiAlly Parisi
Golf Pro Shop Assistant at Angus Glen Golf ClubGolf Pro Shop Assistant at Angus Glen Golf Club
Connor YoonConnor Yoon
Event Server at Angus Glen Golf ClubEvent Server at Angus Glen Golf Club
Alan GadongAlan Gadong
Executive Sous Chef at Glen Abbey Golf ClubExecutive Sous Chef at Glen Abbey Golf Club