Donovan Underwood
Monterey Park
Summary
Financial professional with comprehensive experience in financial data analysis and strategic forecasting. Known for strong collaborative efforts and delivering consistent results in dynamic environments. Skilled in financial modeling, data interpretation, and strategic planning, with proactive approach to adapting to changing business needs. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software.
Overview
5
5
years of professional experience
Work History
Server/Host
Dennys Restaurant
Los Angeles, CA
12.2021 - Current
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining high satisfaction levels.
- Collaborated with kitchen staff to ensure timely meal preparation and quality standards were met.
- Trained new servers on menu knowledge, service protocols, and customer interaction techniques.
Sales Associate
Walmart
Rosemead, CA
05.2021 - 11.2021
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote product visibility and accessibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
Education
Bachelor of Science - Business Administration: Option in Finance
California State University, Los Angeles
Los Angeles, CA05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales expertise
- Relationship management
- Task prioritization
- Team player
Timeline
Server/Host
Dennys Restaurant
12.2021 - Current
Sales Associate
Walmart
05.2021 - 11.2021
Bachelor of Science - Business Administration: Option in Finance
California State University, Los Angeles