Donovan Taylor
San Diego,CA
Summary
Dynamic retail professional with a proven track record at Verizon, excelling in customer service and teamwork. Skilled in retail sales and money handling, I consistently enhanced customer experiences and contributed to achieving sales targets. Known for reliability and problem-solving, I thrive in fast-paced environments while fostering positive relationships.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Verizon
04.2025 - 11.2025
- Assisted customers in product selection and inquiries, fostering a positive shopping experience.
- Maintained merchandise displays to ensure visual appeal and accessibility for customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve sales targets and improve customer service strategies.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Sold over 5 devices a day, never been a day where I hadn't made a sale.
Sales Associate
The Yogurt Factory
05.2024 - 01.2025
- Operated frozen yogurt machines, ensuring consistent product quality and adherence to safety standards.
- Assisted customers with menu selections, enhancing overall service experience and satisfaction.
- Maintained cleanliness of workstations, adhering to health regulations and promoting a welcoming environment.
- Prepared toppings and ingredients, ensuring freshness and efficient service during peak hours.
- Handled cash register operations, accurately processing transactions and managing customer orders.
- Trained new staff on daily operational procedures and customer service best practices.
- Prepared fresh ingredients daily for toppings bar, ensuring quality and variety for customers.
- Assisted over 100 costumers a day without reducing my tempo.
Intern
Kindred Care LLC
08.2020 - 01.2021
- Assisted in patient assessments and medical histories to support healthcare teams.
- Documented patient interactions and treatment progress in electronic health records systems.
- I helped coordinate with patients about important dates and schedules they needed to follow.
- Managed 25 High volume calls a day.
Education
High School Diploma -
San Diego Mesa College
San Diego, CA03-2028
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Money handling
- Relationship building
- Stocking and receiving
- Conflict resolution
Timeline
Retail Sales Associate
Verizon
04.2025 - 11.2025
Sales Associate
The Yogurt Factory
05.2024 - 01.2025
Intern
Kindred Care LLC
08.2020 - 01.2021
High School Diploma -
San Diego Mesa College