Donovan Divine
Woodland Hills
Summary
Dynamic and attentive professional with a proven track record of exceptional customer service and cash handling skills honed at Topanga Social and other notable companies. Excelled in engaging guests and streamlining operations, significantly enhancing customer satisfaction. Known for a strong work ethic and flexibility, adept at multitasking and improving service delivery without compromising quality.
Overview
1
1
Certification
Work History
Server
Topanga Social
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
99 Cent Store
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Fashion Associate
Target
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Fashion Sales Associate
H&M
- Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Operated cash registers, receiving and processing both cash and card payments.
- Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
Stocker
Amazon Fresh
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Security Officer
Private
Employee
Crave Cafe
- Served food and beverages to guests while maintaining cleanliness of tables.
Education
High School Diploma -
Pathways Academy
Los Angeles, CA06.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Friendly
- Attentive
- Accommodating
- Punctual
- Flexible
Certification
Food handler’s license
Guard card
Languages
English
Native or Bilingual
Timeline
Server
Topanga Social
Cashier
99 Cent Store
Fashion Associate
Target
Fashion Sales Associate
H&M
Stocker
Amazon Fresh
Security Officer
Private
Employee
Crave Cafe
High School Diploma -
Pathways Academy
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