Donovan Cutler
Stevensville,ON
Summary
Adaptable and enterprising Food and Beverage Professional with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Johnny Rocco's
08.2023 - 11.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Restaurant Manager
Hooters
05.2022 - 08.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Guest Service Manager
Milestones
08.2021 - 05.2022
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
Assistant General Manager - Kitchen Manager
Buffalo Wild Wings
11.2019 - 08.2021
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
General Manager
Montana's Bar and Grill
08.2018 - 09.2019
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Restaurant Manager
Dave and Busters
07.2016 - 07.2018
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Worked well in a team setting, providing support and guidance.
Education
Associate of Arts - Culinary Management
Niagara College
Niagara Falls, ON05.1997
Skills
- Guest experiences
- Teamwork and Collaboration
- Planning and Coordination
- Self-Motivated
- Training and Development
- Team building
- Policy and procedure adherence
Timeline
Restaurant Manager
Johnny Rocco's
08.2023 - 11.2023
Restaurant Manager
Hooters
05.2022 - 08.2023
Guest Service Manager
Milestones
08.2021 - 05.2022
Assistant General Manager - Kitchen Manager
Buffalo Wild Wings
11.2019 - 08.2021
General Manager
Montana's Bar and Grill
08.2018 - 09.2019
Restaurant Manager
Dave and Busters
07.2016 - 07.2018
Associate of Arts - Culinary Management
Niagara College
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