Amanda Xia
Surrey,BC
Summary
Results-driven principal HCM consultant with 6+ years of enterprise software implementation experience, specializing in HR technology solutions. Proven track record of delivering strategic product demonstrations, managing complex implementations, and driving customer success across Talent Management, Performance, and Payroll modules. Expert in translating business requirements into value-driven solutions for executive audiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Principal Consultant, Consulting Project Manager
NetSuite
06.2024 - Current
- Lead strategic HCM solution walkthrough presentations for clients, demonstrating SuitePeople HR modules including Payroll and Core HR functionalities like Performance Management, Time Off Management, Employee Record Management, Onboarding/Offboarding Processes, Change Request Workflows.
- Drive complex implementation projects, managing full lifecycle from discovery through post-go-live support.
- Create training materials and Lead enablement sessions to train and mentor new consultants on best practices for HCM solution demonstrations and managing client relationships.
- Successfully implemented SuitePeople HR and Payroll modules for various industrial customers, including discovery, configuration, process walkthrough, testing, data import, and post-go-live support.
- Led discovery sessions with C-suite executives and HR directors to identify strategic HR initiatives and align technology solutions with business objectives
- Manage project timelines, budgets, and resources for multiple concurrent implementations, ensuring on-time delivery and customer satisfaction as consulting project manager.
- Contributed to internal product strategy initiative, creating and scoping requirements for new "HR Starter" tier to differentiate from standard HR offerings, enabling market expansion to SMB segment.
Senior Functional Consultant
NetSuite
Richmond, Canada
07.2023 - 06.2024
Staff Consultant
NetSuite
Richmond, Canada
09.2021 - 07.2023
Service Consultant
Ceridian
05.2021 - 09.2021
- Led and facilitated workshops and consulting sessions with customers and documented meeting minutes.
- Worked with customers to configure the Dayforce HCM for utilization of documented requirements, which include the generation of SQL database scripts through use of the 'toolset'.
- Participated in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live supports) for various industrial customers.
- Defined clients' detailed functional requirements during discovery consulting sessions, and provided automated and integrated Dayforce solutions.
- Project responsibilities include gathering customer requirements, setting and managing customer expectations, identifying risks, and communicating issues to the Project Manager.
- Conducted internal testing sessions with technical team members for automations and integrations of documented requirements.
- Reviewed qualities of deliverables developed by technical team members and provided feedback.
- Attended internal project meetings with project managers and colleagues to provide status on progress of activities and deliverables.
- Achieved and exceeded billable utilization targets.
- Continually increased company product knowledge by taking internal product training and adapting new release updates.
Implementation Consultant Associate
Ceridian
06.2019 - 05.2021
Account Manager
SkipTheDishes
Winnipeg, Canada
01.2018 - 02.2019
- Determined and executed upon the needs and interests of our partner brands.
- Used effective techniques to explicitly understand partners needs.
- Built effective relationships with key external partners across North America to enhance collaboration and understanding.
- Articulated advantages of products and services to partner restaurants.
- Proactively pursued creative solutions to meet internal brand performance KPIs.
- Established credibility and rapport with existing partners.
- Responded to partner inquiries in a timely and conclusive manner by scheduling call-backs based on clients' time zone.
Education
Master of Science in Information Management - Project Mgmt, Product Mgmt And Consulting
University of Washington
09-2025
Bachelor of Science - BS - Agribusiness Management
University of Manitoba
01.2018
Skills
- NetSuite SuitePeople HCM
- Dayforce HCM Implementation
- Talent Management Systems
- Performance Management Systems
- Employee Self-Service Systems
- Time Off Management Systems
- Onboarding/Offboarding Solutions
- Requirements Discovery & Analysis
- System Integration & Testing
- Change Management & User Adoption
- Client relationship management
- Project management
- Bilingual Communication (English/Mandarin)
Certification
- NetSuite Certified SuiteFoundation
- NetSuite Certified ERP Consultant
Languages
- English, Full Professional
- Chinese, Native or Bilingual
Timeline
Principal Consultant, Consulting Project Manager
NetSuite
06.2024 - Current
Senior Functional Consultant
NetSuite
07.2023 - 06.2024
Staff Consultant
NetSuite
09.2021 - 07.2023
Service Consultant
Ceridian
05.2021 - 09.2021
Implementation Consultant Associate
Ceridian
06.2019 - 05.2021
Account Manager
SkipTheDishes
01.2018 - 02.2019
Master of Science in Information Management - Project Mgmt, Product Mgmt And Consulting
University of Washington
Bachelor of Science - BS - Agribusiness Management
University of Manitoba
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