Donnel Dacllo
Montreal,QC
Summary
Dedicated and compassionate community mental health worker with 5 years of diverse, clinical experience, working with vulnerable, street entrenched populations. Passionate in helping community members improve wellness and autonomy through empathy, trauma informed, hands-on support and navigation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Outreach Worker, ACT-Assertive Community Treatment
Mount Carmel Clinic
12.2022 - 04.2023
- Provided trauma informed, person centered, harm reductive and strengths based methodologies to work alongside participants experiencing homelessness, substance misuse and concurring mental health issues.
- Provided cultural and emotional support.
- Established therapeutic rapport with clients.
- Utilized housing first principals.
- Provided intensive case management.
- Counseling.
- Supported individuals to develop well being, social engagement and daily living skills.
- Offered guidance and support to help cultivate self-esteem to Winnipeg's street entrenched population.
- Administration of daily medication.
- Updated daily electronic records of each participant.
- Effectively managed caseloads of up to 20 participants.
Mental Health and Addictions/Housing Worker
Resource Assistance for Youth
11.2020 - 04.2021
- Developed and maintained therapeutic, person-centered connections with vulnerable, street entrenched youth.
- Supported participants in a community setting as a member of a multidisciplinary team.
- Supported participants with complex needs, in systems navigation to coordinate resources with multi-agency involvement.
- Supported youth in life skills development to prevent eviction and achieve their housing/program goals.
- Identified systems gaps and supported participants in problem solving for interim resources.
- Provided case management, daily reporting and documentation.
- Effectively managed caseloads of up to 25 participants.
Community Support/Community Outreach Worker
Turning Leaf Community Support Services
01.2018 - 04.2020
- Provided unconditional support and acceptance to Winnipeg's most vulnerable, street entrenched population.
- Provided outreach support with keen awareness in trauma informed care, harm reduction and person centered practice.
- Managed critical cases by facilitating connections to more intensive programs and services in the primary health care system.
- Identified service gaps and provided support in systems navigation.
- Provided comprehensive case management services, implemented treatment plans and connected clients to appropriate resources.
- Maintained practices of decolonization and cultural awareness.
- Provided outreach and support, in a community setting as a member of a multidisciplinary team.
- Provided case management and support to clients within healthcare and justice systems.
- Effectively managed caseloads of up to 10 participants.
Yoga Instructor
Modo Yoga Winnipeg
02.2010 - Current
- Maintain positive relationships with class participants through trauma informed, person centered, strengths based practices.
- Keep studio area safe, organized and comfortable for students.
- Provided therapeutic yoga for the QTBIPOC and 2SLGBTQ+ community.
- Cultivate an environment of inclusivity, safety and non judgement.
- Provide psychoeducation regarding therapeutic effects of the yoga practice.
- Facilitated somatic informed, mindfulness yoga.
Crew Lead/Mentor
Dynamic Reforestation, Celtic Reforestation
04.2016 - 08.2023
- Supported crew members in daily work requirements and assigned tasks based on individuals' strengths to enable completion of work and achievement of their goals.
- De-escalated crew member disputes through patience, active listening, addressing problems with non-violent communication and providing successful mediation.
- Communicated effectively with upper management, crew members and forestry clients to keep everyone informed.
- Mentored and trained each crew member to their particular style of learning and specific needs, in safe work practices and methods to reduce work-related injuries and issues.
- Achieved production quotas and quality standards of each contract.
- Effectively managed and led up to 13 employees at a time.
Education
Certificate of Applied Counseling -
University of Manitoba
Winnipeg, MB05.2023
University 1 Studies -
University of Winnipeg
Winnipeg, MB2007
Skills
- Active Listening
- Empathetic
- Non-Judgemental
- Motivational and Dynamic
- Relationship and Therapeutic Rapport Building
- Leadership and Mentoring
- Trauma Informed, Harm Reduction, Strengths-based
- Self Awareness
- Motivational Interviewing, Goal Setting
- Holding Space
Certification
ASIST- Applied Suicide Intervention Skills Training
De-escalating Potentially Violent Situations
Level 1 First Aid and Transportation Endorsement
Timeline
Outreach Worker, ACT-Assertive Community Treatment
Mount Carmel Clinic
12.2022 - 04.2023
Mental Health and Addictions/Housing Worker
Resource Assistance for Youth
11.2020 - 04.2021
Community Support/Community Outreach Worker
Turning Leaf Community Support Services
01.2018 - 04.2020
Crew Lead/Mentor
Dynamic Reforestation, Celtic Reforestation
04.2016 - 08.2023
Yoga Instructor
Modo Yoga Winnipeg
02.2010 - Current
Certificate of Applied Counseling -
University of Manitoba
University 1 Studies -
University of Winnipeg
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