Donna Velsink
Summary
- Dedicated and strong Customer Service professional with knowledge of service delivery and proven multitasking abilities
- Committed to maintaining professional relationships to increase profitability and drive business results.
- Developed and maintained excellent working relationships with underwriters
- Advanced skills in Microsoft Word, Tam (Agency Manager), Epic, Policy Works, Email, Electronic Signature and various Insurance Portal Systems
Overview
7
7
years of professional experience
Work History
Commercial Lines Account Manager
Brokerlink - Formerly Direct Line Insurance
08.2024 - Current
Commercial Insurance Provide Customer sales & service
Commercial Account Executive
Western Financial Group
08.2022 - 07.2024
Commercial General Liability and Property sales and service
Commercial & Personal Service & Sales
Reliant Insurance
02.2018 - 05.2022
Commercial Service & Sales . Commercial Property & Commercial Automobile
Team lead - Commercial & Personal Lines
Education
GED -
Insurance Brokers Association of Canada
Edmonton, AB2010
General Insurance Level 1 & 2 - Insurance Management
Grant MacEwan University
Edmonton, AB2004
Skills
- Professional approach with excellent interpersonal and communication skills
- Ability to establish priorities, use good judgement to make independent decisions, exercise initiative and problem solve with minimal supervision
- Demonstrate excellent organizational skills, detailed orientated and concerned with accuracy
- Able to contribute both individually and as part of a team
Timeline
Commercial Lines Account Manager
Brokerlink - Formerly Direct Line Insurance
08.2024 - Current
Commercial Account Executive
Western Financial Group
08.2022 - 07.2024
Commercial & Personal Service & Sales
Reliant Insurance
02.2018 - 05.2022
GED -
Insurance Brokers Association of Canada
General Insurance Level 1 & 2 - Insurance Management
Grant MacEwan University
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