Summary
Overview
Work History
Education
Skills
Timeline
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Donna Taylor

London,ON

Summary

Dynamic professional with a proven track record at Ontario Elections, excelling in customer service and problem-solving. Recognized for optimizing processes and maintaining accurate documentation. Skilled in vehicle inspection and preventative maintenance, effectively collaborating with diverse teams to enhance productivity and ensure quality service delivery. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

21
21
years of professional experience

Work History

Returning DOR Officer

Ontario elections
London, Ontario
02.2025 - 02.2025
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Updated and maintained databases with current information.
  • Worked effectively in team environments to make the workplace more productive.

Driver/Broker Sales Representative

Loomis
London, Ontario
10.2003 - 11.2021
  • Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
  • Made sure that all paperwork was completed accurately in order to maintain accurate records of deliveries and pickups.
  • Kept detailed logs of mileage, maintenance, and delivery activities for reporting purposes.
  • Conducted daily inspections of vehicle fluid levels including oil, coolant level, tire pressure, brakes and lights before leaving warehouse premises.
  • Offered excellent customer service, resolving issues and answering queries at the point of delivery.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Coordinated parcel delivery using strong time management skills.
  • Adhered to company policies and procedures, including confidentiality and data protection standards.
  • Prepared bills of lading and collected payments when necessary.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.

Education

High School Diploma -

Henry Street High School
Whitby

Skills

  • Customer service
  • Product knowledge
  • Preventative maintenance
  • Vehicle inspection
  • Data entry
  • Problem solving
  • Effective communication
  • Vehicle maintenance
  • Documentation and reporting
  • Telemarketing expertise
  • Call center operations
  • Data processing
  • Handling customer complaints
  • Vehicle assessment

Timeline

Returning DOR Officer

Ontario elections
02.2025 - 02.2025

Driver/Broker Sales Representative

Loomis
10.2003 - 11.2021

High School Diploma -

Henry Street High School

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Donna Taylor