Donna St.Croix
Shelburne,ON
Summary
Proven track record in fostering stable environments for Milestone Foster Homes, enhancing child well-being through effective communication and life skills teaching. Skilled in safe, punctual transportation with Great Canadian Holidays and Coaches, demonstrating adaptability and teamwork. Achieved significant improvements in foster care and passenger satisfaction through meticulous attention to detail and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Foster Parent
Milestone Foster Homes
04.2017 - Current
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
- Participated in ongoing training opportunities to stay current on best practices in foster care provision.
- Cared for medically fragile children in need of extensive support.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Established clear boundaries within the home environment that promoted respect for themselves and others.
- Prepared and maintained individual beds and personal space for foster children.
- Assisted foster children with completing homework assignments and improving their overall academic performance.
- Collaborated with caseworkers and support teams to ensure proper care for each individual child in the foster system.
- Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
- Provided transportation to school, appointments, extracurricular activities, and family visits as needed.
- Promoted healthy relationships among family members through effective communication practices and conflict resolution strategies.
Motor Coach Operator
Great Canadian Holidays and Coaches
09.2012 - 04.2017
- Enhanced passenger satisfaction by providing safe and timely transportation services.
- Supported company initiatives for environmental sustainability, adopting eco-friendly driving habits that reduced carbon emissions.
- Navigated traffic conditions skillfully while adhering to established schedules, minimizing delays or disruptions in service.
- Improved fuel efficiency with careful route planning and consistent monitoring of vehicle performance.
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
- Utilized advanced onboard technology effectively for navigation purposes while also maintaining familiarity with traditional map-based routing methods when needed.
- Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
- Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
- Completed detailed trip reports accurately after each journey, documenting mileage traveled, hours worked, fuel consumption rates, and any incidents encountered during transit operations.
- Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly.
- Promoted teamwork among fellow operators, sharing best practices for safe driving techniques and efficient routes.
- Maintained punctuality, consistently arriving at destinations on schedule through efficient route planning and time management skills.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Transported passengers safely along prescribed routes according to tight schedules.
Education
Diploma - Early Childhood Education
Newfoundland Career Acasdemy
St. John's, NL12.1997
High School Diploma -
Clarenville High School
Clarenville, NL06.1993
Skills
- Nutrition planning
- Self-Care Awareness
- Patience and understanding
- Life Skills Teaching
- Safety Planning
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
Timeline
Foster Parent
Milestone Foster Homes
04.2017 - Current
Motor Coach Operator
Great Canadian Holidays and Coaches
09.2012 - 04.2017
Diploma - Early Childhood Education
Newfoundland Career Acasdemy
High School Diploma -
Clarenville High School
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