Donna Shaw
Vancouver
Summary
Flexibly Security Supervisor with extensive experience at Commissionaire BC, adept at enhancing safety protocols and training staff. Proven ability to conduct thorough risk assessments and mitigate emergency response plans. Skilled in advanced security techniques and customer service, fostering a secure environment while promoting team professionalism and compliance with safety regulations.
Overview
16
16
years of professional experience
Work History
Security Site Supervisor
Commissionaire BC
12.2009 - 07.2025
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance
- Removed unauthorized persons from facility grounds.
- Managed team schedules to provide effective security coverage for building needs.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Resolved conflicts among employees or visitors professionally.
- Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
- Evaluated performance metrics for security staff, providing constructive feedback for continuous improvement.
- Performed routine maintenance checks on security equipment to ensure functionality and readiness.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
- Trained security workers on site-specified procedures.
Education
Bachelor of Arts - Early Education
Seneca College of Applied Arts And Technology
North YorkSkills
- Security Supervisor Course
- Addvance Security Training
- OFA 1
- Customer Service Training
Timeline
Security Site Supervisor
Commissionaire BC
12.2009 - 07.2025
Bachelor of Arts - Early Education
Seneca College of Applied Arts And Technology