Summary
Work History
Education
Skills
References
Timeline
Generic

Donna Ryan

Blackstock,ON

Summary

Dynamic and compassionate health care professional with over a decade of experience, notably with Independent Living Services excelled in developing vital educational materials and fostering strong relationships with medical professionals. Demonstrates exceptional communication skills and a proven ability to research and solve complex problems, ensuring effective team collaboration and client support. Compassionate volunteer known for high productivity and efficiency in task completion. Possess specialized skills in community outreach, event planning, and fundraising strategies. Excel at communication, teamwork, and adaptability, ensuring successful project outcomes through effective collaboration and problem-solving abilities.

Work History

Attendant Care Worker - 10 Yrs

Independent Living Services (Formally S.C.A.P.D.)
Barrie, Canada
  • Providing support services, assisting clients with issues surrounding physical disabilities, and other challenges.
  • Assisted the site supervisor with client assessments, attended client multidisciplinary meetings, completed client weekly booking sheets, and managed daily communication forms and filing.
  • Developed an on-site training manual with a list of daily responsibilities for newly hired employees, certified joint health and safety representative with four years of experience, responsible for monthly updates, analysis reports, incident log book, attending bi-monthly meetings, and attending annual health and safety conventions.
  • Communicating, greeting people, answering, screening, and forwarding telephone calls, performing clerical tasks, filing, sorting, and distributing incoming and outgoing mail.

Volunteer - 1 Yr

Multiple Sclerosis Society of Durham Region Chapter
  • Communicating, greeting people, and directing them to contacts or service areas.
  • Answer, screen, and forward telephone calls.
  • Responsible for contacting annual sponsors to update their MS awareness marketing campaign list.
  • I was delegated and responsible for developing an updated MS brochure to pair with an informational booklet that the MS Society designed to promote to physicians' offices, offering different strategies on how they could facilitate conversations with their MS patients about difficult topics, which would assist with opening doors of communication between all doctors and their MS patients.
  • My goal was to prepare and write an introduction letter to introduce our agency, myself, and then connect with all neurologists, family physicians, and other health care agencies to promote and deliver material, and answer any questions that they may have.
  • Instructed an in-service on bladder dysfunction and multiple sclerosis with a group of fifty people.

Education

Diploma - Travel Agent Program

Ashworth College
Oakville, ON
01.2013

High School Diploma -

Barrie Learning Centre
Barrie, ON
01.2006

Diploma - Administrative Medical Assistant Program

Stratford Career Institute
Toronto, ON
01.2004

Diploma -

Caps Health Care School
Midland, ON
01.1995

Diploma/ Licensed -

Barrie School of Hairstyling
Barrie, ON
01.1989

Basic Skills Diploma -

Georgian College
Barrie, ON
01.1986

Skills

  • Over 10 years of experience working in the health care industry, in the community, assisting clients with issues surrounding physical disabilities
  • Provided support in clients' homes within several communities, assisted clients with their activities of daily living, light housekeeping, ambulation, bowel management, catheterization, respiratory suctioning, and assisting with medication according to guidelines
  • Excellent communication and organizational skills, capable of effectively communicating at various levels with individuals and groups
  • Resourceful in researching information, organizing people, scheduling tasks, handling complaints, and problem solving
  • Demonstrate the ability to work independently or as part of a team environment
  • Sensitive, caring, and professional attitude towards clients, management, and co-workers
  • Experience with teaching, training, and instructing new employees, certified joint health and safety representative, with four years of experience

References

References upon request

Timeline

Attendant Care Worker - 10 Yrs

Independent Living Services (Formally S.C.A.P.D.)

Volunteer - 1 Yr

Multiple Sclerosis Society of Durham Region Chapter

Diploma - Travel Agent Program

Ashworth College

High School Diploma -

Barrie Learning Centre

Diploma - Administrative Medical Assistant Program

Stratford Career Institute

Diploma -

Caps Health Care School

Diploma/ Licensed -

Barrie School of Hairstyling

Basic Skills Diploma -

Georgian College
Donna Ryan