Dynamic and compassionate health care professional with over a decade of experience, notably with Independent Living Services excelled in developing vital educational materials and fostering strong relationships with medical professionals. Demonstrates exceptional communication skills and a proven ability to research and solve complex problems, ensuring effective team collaboration and client support. Compassionate volunteer known for high productivity and efficiency in task completion. Possess specialized skills in community outreach, event planning, and fundraising strategies. Excel at communication, teamwork, and adaptability, ensuring successful project outcomes through effective collaboration and problem-solving abilities.
Work History
Attendant Care Worker - 10 Yrs
Independent Living Services (Formally S.C.A.P.D.)
Barrie, Canada
Providing support services, assisting clients with issues surrounding physical disabilities, and other challenges.
Assisted the site supervisor with client assessments, attended client multidisciplinary meetings, completed client weekly booking sheets, and managed daily communication forms and filing.
Developed an on-site training manual with a list of daily responsibilities for newly hired employees, certified joint health and safety representative with four years of experience, responsible for monthly updates, analysis reports, incident log book, attending bi-monthly meetings, and attending annual health and safety conventions.
Communicating, greeting people, answering, screening, and forwarding telephone calls, performing clerical tasks, filing, sorting, and distributing incoming and outgoing mail.
Volunteer - 1 Yr
Multiple Sclerosis Society of Durham Region Chapter
Communicating, greeting people, and directing them to contacts or service areas.
Answer, screen, and forward telephone calls.
Responsible for contacting annual sponsors to update their MS awareness marketing campaign list.
I was delegated and responsible for developing an updated MS brochure to pair with an informational booklet that the MS Society designed to promote to physicians' offices, offering different strategies on how they could facilitate conversations with their MS patients about difficult topics, which would assist with opening doors of communication between all doctors and their MS patients.
My goal was to prepare and write an introduction letter to introduce our agency, myself, and then connect with all neurologists, family physicians, and other health care agencies to promote and deliver material, and answer any questions that they may have.
Instructed an in-service on bladder dysfunction and multiple sclerosis with a group of fifty people.
Education
Diploma - Travel Agent Program
Ashworth College
Oakville, ON
01.2013
High School Diploma -
Barrie Learning Centre
Barrie, ON
01.2006
Diploma - Administrative Medical Assistant Program
Stratford Career Institute
Toronto, ON
01.2004
Diploma -
Caps Health Care School
Midland, ON
01.1995
Diploma/ Licensed -
Barrie School of Hairstyling
Barrie, ON
01.1989
Basic Skills Diploma -
Georgian College
Barrie, ON
01.1986
Skills
Over 10 years of experience working in the health care industry, in the community, assisting clients with issues surrounding physical disabilities
Provided support in clients' homes within several communities, assisted clients with their activities of daily living, light housekeeping, ambulation, bowel management, catheterization, respiratory suctioning, and assisting with medication according to guidelines
Excellent communication and organizational skills, capable of effectively communicating at various levels with individuals and groups
Resourceful in researching information, organizing people, scheduling tasks, handling complaints, and problem solving
Demonstrate the ability to work independently or as part of a team environment
Sensitive, caring, and professional attitude towards clients, management, and co-workers
Experience with teaching, training, and instructing new employees, certified joint health and safety representative, with four years of experience
References
References upon request
Timeline
Attendant Care Worker - 10 Yrs
Independent Living Services (Formally S.C.A.P.D.)
Volunteer - 1 Yr
Multiple Sclerosis Society of Durham Region Chapter
Diploma - Travel Agent Program
Ashworth College
High School Diploma -
Barrie Learning Centre
Diploma - Administrative Medical Assistant Program
Stratford Career Institute
Diploma -
Caps Health Care School
Diploma/ Licensed -
Barrie School of Hairstyling
Basic Skills Diploma -
Georgian College
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