Donna Richards
Duncan,BC
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Providing guidance and encouragement to patients through physical and emotional support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Care Aide
CareCorp
10.2018 - Current
- Recognized and reported abnormalities or changes in patients' health status to Nurse in Charge.
- Maintained detailed documentation of resident observations, behaviors, and progress toward goals.
- Provided emotional support to residents and their families during times of transition or adjustment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Supported mealtime routines by assisting residents with feeding, preparing modified diets as needed.
- Handled emergency situations calmly and efficiently while following established protocols for crisis interventions or medical emergencies.
- Improved residents' quality of life by providing compassionate care and assistance with daily living activities.
Child and Youth Worker
Private Home
07.2014 - Current
- Provided key emotional support to special needs youth.
- Enhanced youth development by implementing engaging and age-appropriate programs.
- Implemented behavior modification strategies to address challenging behaviors exhibited by young clients.
- Promoted positive behavior change in young clients
- Improved communication skills within families through structured family support sessions.
- Enhanced children's self-esteem through positive reinforcement and achievement recognition.
- Built trust and rapport with children and youth, serving as reliable mentor and advocate.
- Provided supervision to junior staff members, offering mentorship and guidance on best practices for working with children and teenagers.
- Taught life skills and coping mechanisms to residential population in one-on-one and group sessions.
- Established partnerships with local organizations aiding resource sharing which improved overall community impact.
Education
Advanced Medical First Responder
St. John Ambulance
Duncan, BC01.2023
Reiki Practitioner
Private Tutor
Victoria, BC06.2014
Administrative & Medical Assistant
Sprott Shaw College
Nanaimo06.2004
Skills
- Compassionate Caregiving
- Reliability and punctuality
- Safety awareness
- Dementia Care
- Client Advocacy
- Confidentiality adherence
- Mental Health Support
- Proactive Approach
- Developmental disabilities knowledge
- Teamwork and Collaboration
- Problem-solving abilities
- Attention to Detail
- Catheter Care
Languages
American Sign Language
Limited Working
Affiliations
- Superintendent of St. John Ambulance
- Chair of HEU Local
- Shop Steward Level 3
- Co-Chair Joint Occupational Health & Safety Team
Certification
- Driver's License (Class 4R)
- Basic Life Support Certification (BLS)
- First Aid Certification (AMFR)
- CPR/AED Certification
- Oxygen Training
- Mental Health First Aid (2day)
- ServSafe Food Handler's Certification
- WHMIS
- Opioid Overdose Training
- Non-Violent Crisis Management
- Gentle Persuasions Training
Interests
- Busy Mom of two very busy kids
- Committed to improving personal fitness through regular participation in teaching my kids to workout for mental health
- Mindfulness Practices
- Personal Development and Self-Improvement
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Running
- Reading/ Music
- Fundraising Events
- Hiking/Camping
- Outdoor Recreation
Timeline
Residential Care Aide
CareCorp
10.2018 - Current
Child and Youth Worker
Private Home
07.2014 - Current
Advanced Medical First Responder
St. John Ambulance
Reiki Practitioner
Private Tutor
Administrative & Medical Assistant
Sprott Shaw College
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