Donna Morton
Capistrano Beach
Summary
Experienced professional with a strong background in leadership, communication, and client service. Skilled at managing operations, coordinating schedules, and maintaining accuracy in fast-paced environments. Currently transitioning into healthcare administration with focus on billing, confidentiality, and quality patient care.
Overview
32
32
years of professional experience
Work History
Freelance Stylist
Sundara Salon
Dana Point
11.2017 - Current
- Manage client scheduling, services, and payments.
- Deliver personalized care, and maintain a loyal client base.
- Oversee operations, inventory, and daily business tasks.
Creator & Director
Wild Root Salon & Spa, LLC.
Seattle
01.2000 - 11.2018
- Operated multi-location Aveda Concept Salon, achieving $1.75M in annual revenue.
- Led payroll, staffing, budgeting, and marketing initiatives for operational efficiency.
- Fostered supportive, education-driven culture that promoted staff development.
- Trained employees on product knowledge and service techniques to enhance customer experience.
- Developed creative content strategies aligned with brand goals to drive engagement.
Global Trainer
Aveda/Estée Lauder
01.1994 - 01.2000
- Delivered training programs across multiple states.
- Presented at national industry events and educated regional teams.
- Developed training programs for global teams at Aveda and Estée Lauder.
- Facilitated workshops to enhance product knowledge and brand standards.
- Collaborated with cross-functional teams to create engaging training materials.
- Mentored trainers in best practices for effective learning environments.
- Assisted in creating a network of qualified trainers who can deliver high quality trainings around the world.
Education
Medical Billing and Coding Certificate -
Saddleback College
Mission Viejo, CA10.2025
High School -
San Clemente High School
San Clemente, CASkills
Medical billing and coding
Client scheduling and office support
Data entry
Customer service
Leadership and team coordination
Timeline
Freelance Stylist
Sundara Salon
11.2017 - Current
Creator & Director
Wild Root Salon & Spa, LLC.
01.2000 - 11.2018
Global Trainer
Aveda/Estée Lauder
01.1994 - 01.2000
Medical Billing and Coding Certificate -
Saddleback College
High School -
San Clemente High School