Donna Moreno
Perris,CA
Summary
Knowledgeable Cashier and Team Member with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in friendly service and communication skills.
Reliable employee seeking Broista position. Offering excellent communication and good judgment.
Overview
15
15
years of professional experience
Work History
Cashier and Team Member
I Love Boba Michoaccana
Murrieta, CA
02.2026 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted in maintaining cleanliness and organization of service area.
- Built strong relationships with customers by providing friendly, efficient service and creating a welcoming atmosphere.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Handled cash management responsibilities, ensuring accurate till reconciliation at shift end.
- Collaborated with team members to enhance overall customer experience during peak hours.
- Stocked inventory and assisted in product display to promote sales effectively.
- Assisted with onboarding of new employees.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Library Volunteer
Moreno Valley Public Library
Moreno Valley, CA
10.2025 - 01.2026
- Assisted patrons with locating resources and navigating library systems.
- Organized and shelved materials to maintain an orderly library environment.
- Collaborated with staff to enhance user experience through effective communication.
- Engaged in community outreach efforts to promote library programs and services.
- Contributed to inventory management by tracking popular titles and reporting needs.
- Maintained clean, safe library environments for optimized customer comfort.
- Performed basic book reshelving and obtained items from book drop.
- Greeted visitors, answered questions, and made book recommendations across subjects and genres.
- Supported community outreach efforts by assisting in the planning and execution of library events and programs.
- Shelved books by subject according to Dewey Decimal System.
- Trained new volunteers on basic library knowledge, and volunteer duties and responsibilities.
Child Caregiver
Self Employed
Perris, CA
11.2011 - 01.2026
- Provided nurturing care to children, ensuring a safe and stimulating environment.
- Developed and implemented engaging activities that promote social, emotional, and cognitive development.
- Monitored children's behavior, addressing conflicts and fostering positive interactions among peers.
- Maintained open communication with parents regarding child progress and developmental milestones.
- Managed daily routines, including meal preparation, hygiene practices, and educational playtime.
- Evaluated individual needs of children, adapting approaches to support diverse learning styles effectively.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Responded to inquiries from parents and guardians.
Education
High School Diploma -
Perris High School
Perris, Ca06-2026
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Professionalism and courtesy
- Inventory control
- Product recommendations
- Honest and dependable
- Technical: Proficient in Google Workspace (Docs, Sheets, Slides) Advanced experience with Canva and social media management tools
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Watching Movies and TV Shows
- Dancing
- Gym Workouts
- I enjoy helping others and giving back to the community
- Music
- Homelessness Outreach
- Nursing
Timeline
Cashier and Team Member
I Love Boba Michoaccana
02.2026 - Current
Library Volunteer
Moreno Valley Public Library
10.2025 - 01.2026
Child Caregiver
Self Employed
11.2011 - 01.2026
High School Diploma -
Perris High School
Independent Childcare Provider
- Supervised, engaged, and cared for up to six children ranging from ages newborn- 14 years old, ensuring a safe and nurturing environment.
- Plan and led educational and recreational activities to support cognitive and social development.
- Prepared nutritious meals and snacks while accommodating dietary restrictions and preferences.
- Assisted with homework and school projects to reinforce academic progress.
- Maintained open communication with parents regarding daily activities, behavior, and milestones.
- Implemented and enforced household routines and discipline strategies to promote consistency and structure.
- Maintained a well balanced time-management schedule.
Leadership & Activities
- Community Organizer
- Led the planning and execution of a peaceful protest addressing deportation policies and ICE raids impacting the local immigrant community.
- Coordinated with city officials to secure permits and ensure public safety.
- Mobilized over 60 community members through social media outreach, posters, and word-of-mouth campaigns.
- Designed promotional materials and created event pages to boost attendance and community engagement.
- Facilitated post-protest discussions to encourage continued advocacy and civic involvement.