Rebecca Marquis
Toronto,Canada
Summary
Performance-focused and goal-driven professional, offering broad-based knowledge and experience in effective office reception and management. Visionary leader and articulate communicator, with excellent record in handling administrative tasks and ensuring deadlines are met. Dedicated and hands, able to cultivate solid relationships with professionals and team. Proficient with Tracker and Opes Dental program.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Practice Manager
Fairview Dental Group
05.2021 - Current
- Payroll administration, hiring and termination and employee interviews and reviews, while resolving all patient and staff conflicts
- Provide treatment planning and presentation; monitor schedules and bookings; train and monitor administrative staff; and present month-end dentists and hygienist reports.
- Conduct trainings and team-building activities as well as seminars and events
- Communicate with insurance companies
- Banking and accounts receivables
- Developed and implemented an office protocol manual as well as health and safety policies.
- Developed and presented Team Workshop Day
- Rendered exceptional patient service which increased number of patients; established a motivated team.
- Assumed full responsibility in cleaning and organizing computer files, scheduling appointments, managing bank deposits, processing dental insurance forms, and collecting payments.
Dental Assistant/Office Manager
Dentistry on Bayview
01.2009 - 01.2021
Dental Assistant/Receptionist
Esquire Dental Centres
01.2000 - 01.2009
Education
Dental Practice Management -
University of Toronto
Toronto, ON01.2016
Dental Assisting Level II/Reception - undefined
Durham College
Oshawa, ON01.2000
Skills
- Records Management
- Results Oriented
- Personnel Leadership
- Exceptional communication skills
- Customer Satisfaction
- Team Building and Development
Certification
- Ontario Dental Association Annual Conventions and Seminars
- Basic Life Support CPR with BVM 2025
- IPAC online courses 2025
- HARP certification
Timeline
Practice Manager
Fairview Dental Group
05.2021 - Current
Dental Assistant/Office Manager
Dentistry on Bayview
01.2009 - 01.2021
Dental Assistant/Receptionist
Esquire Dental Centres
01.2000 - 01.2009
Dental Assisting Level II/Reception - undefined
Durham College
Dental Practice Management -
University of Toronto