Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Donna Lux

Pembroke,ON

Summary

Dynamic office manager with extensive experience at RCCDSB, excelling in financial reconciliation and effective communication. Proven track record in enhancing operational efficiency and resolving conflicts, while managing attendance and student records. Adept at statistical reporting and fostering positive relationships with parents and staff, ensuring a supportive educational environment.

Overview

2026
2026
years of professional experience

Work History

Casual School Secretary

RCCDSB
Pembroke, Ontario
01.2023 - Current
  • Replaced school secretaries in both elementary and high schools within RCCDSB.
  • Reported directly to the school principal regarding operational needs.
  • Updated daily attendance records using Edsembli system.
  • Managed various applications within Edsembli, including School Cash Online and K2-12 purchasing, eBase.
  • Served as first point of contact for parents, students, teachers, and board office personnel.

Office Manager Bishop Smith Catholic High School

RCCDSB
Pembroke, Ontario
07.2018 - 11.2022
  • Supervised office staff in high school, ensuring efficient operations.
  • Assisted principal with administrative duties and decision-making.
  • Managed school banking, including issuing checks and monthly account reconciliations.
  • Set up online cash system for activities and fundraisers, communicating effectively with parents.
  • Facilitated written communication with agencies, parents, and organizations.
  • Compiled various reports for Ministry of Education, including March, June, and October statistics.
  • Resolved parent concerns while supporting teachers and students with issues.

Elementary School Secretary St. Mary’s

RCCDSB
Deep River, Ontario
06.1991 - 11.2022
  • Proofed and printed report cards to ensure accuracy and compliance.
  • Prepared timesheets for timely payroll processing.
  • Coordinated supply replacements for teachers and support staff as necessary.
  • Assisted with special projects, including donation collection for fundraisers.
  • Arranged maintenance of items with Plant Department as required.

Finance Assistant to the Comptroller

CNL - AECL
Chalk River, Ontario
06.1980 - 05.1989
  • Analyzed financial performance against budgets and forecasts to inform strategic decisions.
  • Created spreadsheets for tracking budget expenses and income effectively.
  • Conducted internal audits ensuring compliance with company policies and procedures.
  • Approved and coded purchase orders for various branches to streamline procurement.
  • Reported financial findings to Comptroller of CNL, enhancing oversight.
  • Audited payroll for errors, ensuring accuracy in compensation processes.
  • Authorized university loans for equipment, facilitating resource acquisition.

Insurance Agent

Jeremy B White Insurance
Deep River, Ontario
  • Responded promptly to client inquiries about coverage plans, ensuring accurate information delivery.
  • Scheduled meetings with prospective clients to present product and service options.
  • Resolved customer complaints swiftly to uphold high satisfaction rates.
  • Maintained precise records of insurance transactions using computer software systems.
  • Prepared necessary documents including applications, endorsements, and renewals as required by law.
  • Developed tailored insurance plans based on individual client needs and preferences.
  • Processed client payments efficiently, adhering to established procedures.
  • Educated clients on significance of adequate insurance coverage and available plan features.

Education

High School Diploma -

New Liskeard Secondary High Scool
New Liskeard, On
06-1974

Some College (No Degree) - Business Administration And Management

Algonquin College
Pembroke, ON

Skills

  • Attendance management
  • Financial reconciliation
  • Data reporting
  • Office administration
  • Database management
  • Conflict resolution
  • Team supervision
  • Effective communication
  • Detail orientation
  • Time management
  • Statistical reporting
  • File maintenance
  • Document preparation
  • Proofreading documents
  • Attendance tracking
  • Student recordkeeping
  • Mail management
  • Organizational skills
  • Written communication
  • Electronic records management
  • Ledger updating
  • Expense validation
  • Recordkeeping and bookkeeping
  • Budget management
  • Payroll administration
  • Correspondence management
  • Expense reporting
  • Drafting correspondence
  • Telephone and email etiquette
  • Interpersonal skills
  • Memo preparation
  • Analytical skills
  • Report analysis

Volunteer Experience

  • President of St Mary's PTA
  • Set up Neighbourhood Watch in Chalk River
  • vice president and head fundraising committee for Family Enrichment Network in Deep River
  • Sat in various positions with COPE 103 Union
  • sat on parent council for St Mary's

References

References available upon request.

Timeline

Casual School Secretary

RCCDSB
01.2023 - Current

Office Manager Bishop Smith Catholic High School

RCCDSB
07.2018 - 11.2022

Elementary School Secretary St. Mary’s

RCCDSB
06.1991 - 11.2022

Finance Assistant to the Comptroller

CNL - AECL
06.1980 - 05.1989

Insurance Agent

Jeremy B White Insurance

High School Diploma -

New Liskeard Secondary High Scool

Some College (No Degree) - Business Administration And Management

Algonquin College
Donna Lux