Donna Levy
St Marys,ON
Summary
I have exceptional customer service skills and I address inquiries and resolve problems as they arise. I have had many years dealing with all kinds of employees and customer issues that surface through daily business and can anticipate and dissolve issues quickly. I am dedicated to the business and always strive to reach or surpass yearly targets and goals. I am organized and dependable and able to manage multiple tasks with a high degree of accuracy and I'm willing to take on added responsibilities to meet team goals. I have a positive outlook on life and encourage those around me to perform their best.
Overview
31
31
years of professional experience
Work History
Office Manager
Red Rock Construction
02.2013 - Current
- Responsible for all accounts receivable/payable
- Responsible for payroll and remittances
- Responsible for WSIB calculations and remittances
- Responsible for all billing and banking reconciliation
Front End /Manager
McDonalds/Tremblett's Independent Grocer
02.1999 - Current
- Managed staff of 45 in all aspects including hiring, training, scheduling, policies and procedures, and day to day managing of staffing issues
- Responsible for all aspects of customer service to customers including trouble shooting and resolution
- Responsible for day to day cash balancing, deposits, reconciliation of all reporting
- Work with management team to oversee smooth running of all store functions
- Cross-trained existing employees to maximize team agility and performance
- Maintained professional, organized, and safe environment for employees and customers
- Prepared weekly employee work schedules to meet operational needs
- Recorded financial transactions and performed account reconciliations
Office clerk
Staffens Food Market
10.1992 - 02.1994
- Payroll calculating and inputting
- Inputting invoices and paying accounts
- Responsible for data integrity and pricing issues
Education
High School Diploma -
St Mary's District Collegiate and Vocational Institute
St Marys, ON, Canada1991
Skills
- Excellent customer service skills
- Multi tasker
- Great organization skills
- Anticipate and resolve problems
- Reliable, punctual
- Responsible
- Positive attitude
- Great time management skills
References
Work Reference
- Mike Morning - (519)-301-2129
- Ron McDonald (519)284-0982
Personal Reference
- Dan Murrell (226)-973-9274
- Peter Westelaken - (548)-888-6103
Hobbies
I enjoy walking, play slo-pitch, boating and a good campfire
I am a director with St Marys minor Hockey
I am on the St Marys Minor Ball executive
Timeline
Office Manager
Red Rock Construction
02.2013 - Current
Front End /Manager
McDonalds/Tremblett's Independent Grocer
02.1999 - Current
Office clerk
Staffens Food Market
10.1992 - 02.1994
High School Diploma -
St Mary's District Collegiate and Vocational Institute
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