DONNA HIGHGATE
Richmond Hill
Summary
Experienced urgent care nurse with 15+ years in Emergency. Experienced with Complex Continuing Care, high dependency, and high volume healthcare settings in the UK and Canada. Known for delivering excellent, compassionate patient care with strong skills in team leadership, time management and communication.
Overview
20
20
years of professional experience
Work History
Staff/ in Charge Nurse
Toronto Grace Health Centre
01.2023 - Current
- Instructed new nurses on operational procedures and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Organized daily briefings to ensure staff awareness of changes in patient care assignments.
- Encouraged a supportive work environment through mentorship of junior nurses.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Fostered a positive work environment by acknowledging outstanding team performance.
- Coordinated daily scheduling, task assignments, and administrative functions.
- Managed discharge processes to support seamless patient transitions.
Charge/ Staff Nurse
Michael Garron Hospital
05.2013 - 02.2022
- Coordinated with multidisciplinary teams while working independently and collaboratively.
- Oversaw and directed team activities.
- Analyzed issues to determine urgency and allocate resources effectively.
- Analyzed ECG data and conducted blood procurement tasks.
- Managed administration of medications and intravenous fluids.
- Address staffing challenges effectively.
- Manage patient flow, Liaise with multidisciplinary teams
- Assisted families in navigating sensitive situations.
- Coordinated safe and efficient blood transfusions.
- Provided specialized wound care treatment.
- Documentation
Deputy Sister
Hillingdon Hospital
03.2005 - 12.2012
- Support Senior charge nurse and junior staff. Liaise with multidisciplinary teams. Manage patient flow. Provide quality and efficient patient care, Advocated for patients. Responsible for administering medications. Allocating both staff and patients to appropriate areas in the department. Assess, implement and monitor patients. Work effective, independently and as part of the team
- Charge nurse
- Triage
- Intravenous access, Blood procurement
- ECG interpretation , Cardiac monitoring
- Medication administering and dispensing
- Intravenous fluids, Blood transfusion
- Auditing, Annual IPD reviewing
- Casting, initiating X-rays
- Documentation
Education
Flemington College
Flemington, ON04.2016
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New Buckinghamshire University
London05.2011
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George Brown College
Toronto04.2003
Diploma - Nursing
Centennial College
Toronto05.2001
Skills
- Patient education
- Patient safety
- Direct patient care
- Medication and IV administration
- Patient care
- Wound care
- Infection control measures
- Care planning
- Medication administration
- Patient management
- Family education
- Critical care
- Specimen collection
- Quality improvement
- Skill development
- Tracheostomy care
- Intake and discharge
- Cardiac nursing
- Chronic disease management
- Resource allocation
- Respiratory support
- Nursing process
- Wound care management
- Monitoring vital signs
- Documentation
- Vitals monitoring
- Critical thinking
- Compassionate and caring
- Decision-making
- Accurate documentation
- Patient and family advocacy
- Intravenous therapy
- Patient education
- Insulin medication assistance
- Strong clinical judgment
- Infection control
- Certified in CPR/AED
- Patient care assessment
- Student precepting
Languages
English
Native or Bilingual
Affiliations
- Nursing and Midwifery Council ( NMC )
- 23 Portland Pl. Marylebone, London , W1B 1PZ
- College of Nurses of Ontario, ( CNO )
- 101 Davenport Road, Toronto, ON. M5R 3P1 Canada
Timeline
Staff/ in Charge Nurse
Toronto Grace Health Centre
01.2023 - Current
Charge/ Staff Nurse
Michael Garron Hospital
05.2013 - 02.2022
Deputy Sister
Hillingdon Hospital
03.2005 - 12.2012
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New Buckinghamshire University
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George Brown College
Flemington College
Diploma - Nursing
Centennial College
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