Donna Fisher
Oakville
Summary
A seasoned Customer Solutions Specialist from Rogers Communications, I excel in loyalty billing and technical support, demonstrating a unique blend of client retention strategies and exceptional teamwork. My expertise in understanding customer needs and delivering service excellence has significantly contributed to enhanced customer satisfaction. Known for reliability and maintaining professionalism under pressure, I am adept at complaint resolution and fostering collaboration.
Overview
16
16
years of professional experience
Work History
Customer Solutions Specialist
Rogers Communications
07.2008 - 11.2024
My job were loyalty billing and I did some Technical as well.
Education
High School Diploma
Skills
- Client retention strategies
- Complaint investigation
- Reporting and documentation
- Teamwork
- Teamwork and collaboration
- Customer service
- Calm and professional under pressure
- Reliability
Languages
English
Professional Working
Timeline
Customer Solutions Specialist
Rogers Communications
07.2008 - 11.2024
High School Diploma
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