Donna Dorsey
Corner Brook,NL
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
17
17
years of professional experience
Work History
Bartender
Whelan's Gate
03.2020 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Cleaner
Dab Cleaning Serives
02.2018 - 03.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Electrical Sales Associate
Eecol Electric Ltd
01.2008 - 02.2018
- Developed strong relationships with clients, leading to repeat business and referrals.
- Maintained up-to-date knowledge of industry trends, ensuring accurate information was relayed to customers.
- Influenced positive changes in store merchandising efforts by offering constructive feedback based on firsthand experience interacting with customers daily.
- Increased customer satisfaction by providing expert advice on electrical products and solutions.
- Collaborated with colleagues to develop innovative sales strategies for new electrical products.
- Negotiated favorable pricing agreements with suppliers, allowing for competitive pricing to customers while maintaining healthy profit margins.
Education
No Degree - Basic Electrical
Schneider Electric
Edmonton, AB04-2011
High School Diploma -
Herdman Collegiate
Corner Brook, NL06-2000
Skills
- Strong multitasking
- Cleaning and sanitizing
- Electrical safety awareness
- Customer service
- Client needs assessment
- Highly reliable
Timeline
Bartender
Whelan's Gate
03.2020 - 11.2024
Cleaner
Dab Cleaning Serives
02.2018 - 03.2020
Electrical Sales Associate
Eecol Electric Ltd
01.2008 - 02.2018
No Degree - Basic Electrical
Schneider Electric
High School Diploma -
Herdman Collegiate
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