Donna Daniec

The Executive Director, Integrated Quality Management / Demand Capacity (ED, IQM) reports to the Edmonton Zone Chief Zone Officer providing the vision, strategic direction, leadership and resources to foster the maturity of a learning culture through continuous improvement, health system quality and performance utilizing an innovative approach to patient and family centered care and engagement in the Edmonton Zone.

The ED IQM oversees: Patient Safety and Quality improvement, Demand & Capacity and Transformation; Data Integration, Measurement & Reporting.

• Working in a dyadic relationship the leadership team of IQM / Demand Capacity works collaboratively with Program Dyads across the continuum of care within and outside the Edmonton Zone and province of Alberta; eg. Acute Care, Continuing Care, Emergency Medical Services as well as embedded resources such as Infection Prevention Control, Pharmacy, Laboratory Medicine, Performance Planning, Diagnostic Imaging and external consultants,
• Promoting an environment that fosters quality improvement and a culture of safety for staff, physicians and patients by continually improving health and safety performance, through promotion of culture supporting hazard assessments, risk management, incident identification, reporting and correction, and compliance with applicable regulations, policies, and safe work practices.
• Transformational leader accountable for building and designing the framework of real time operational management across the organization and beyond for optimal patient flow at the Zone and Provincial level
• Develope a sustainable patient flow model using a continuous quality improvement framework to foster the timely and efficient transfer of patients across the organization and beyond,
• Collaborating with the Northwest Territories, Yukon and Nunavut to identify challenges and opportunities, understand policies and procedures, and establish contracts that support the Edmonton Zone priorities and the patient navigation through the health care system,
• Providing leadership in developing and implementing the service strategies of the embedded programs, congruent with the Zone strategies which reflect both the short and long-term needs; relating to patient flow, Quality, Patient Safety, Infection Prevention and Control (IPC) and Data Management; ensuring priorities of embedded programs align with Zone priorities,
• Facilitating change through organizational learning, innovation, synergies at all levels (“collaboration and engagement” vs. “cooperation”)
• An experienced change agent who will work closely and collaboratively with patients, families, all levels of management, staff and external stakeholders to support optimal flow across the entire organization with the achievement of targeted outcomes and the effective and efficient use of resources within the hospital.

Patient Care Manager supporting programs within Mazankowski Alberta Heart Institute: Cardiac Sciences (CS) Research Center (ABACUS), CS Navigation, Cardiac Catheterization and Electrophysiology Laboratories, CS Holding Recovery Day Area, Program Educational Team

• Supporting and enhancing the AHS vision and mission for developing and implementing a patient and staff centered environment
• Provided leadership and direction to a multi disciplinary team across the continuum of service delivery areas within Cardiac Sciences
• Accountable and responsible for the day to day human, fiscal and environmental components of the portfolio to meet the needs of patients, families and staff as well as participating in strategic planning at the program, site and zone level
• Working collaboratively with CS leaders to support the ongoing education needs of staff, students and volunteers

ABACUS (Alberta Cardiovascular and Stroke Research Center): responsible for the administrative leadership of a 20 million dollar translational research center; joint venture between University of Alberta (U of A) and Alberta Health Services (AHS).

• Facilitated collaborative working relationship between U of A and AHS to intergrade research with patient care
• Worked with leaders to establish and support the In Kind Support Model
• Day to day operations of the separate clinical cores within the research center

Cardiac Sciences: ABACUS (2007)

Cardiac Surgery Inpatient Wards; Cardiovascular Intensive Care Unit; Cardiac Catheterization & Electrophysiology Laboratories; Cardiac Sciences Holding Recover Day Area; Cardiac Sciences Educational Program

Cardiac Catheterization & Electrophysiology Laborites

Device Clinic (Pacemaker & ICD)

Cardiac Catheterization Laboratories