Donna Crouch
Mount Pearl,NL
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
24
24
years of professional experience
Work History
Home Care Worker
Helping Hands Home Care ltd.
St. John's, NL
04.2020 - 03.2023
- Supported bathing, dressing and personal care needs.
- Assisted with meal planning to meet nutritional plans.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Improved patient outlook and daily living through compassionate care.
- Followed safe lifting and transferring techniques to transport residents.
Home Care Worker
Provincial Health & Home Care
CBS, NL
03.2018 - 09.2021
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Baker
Costco
St. John's, NL
03.2017 - 01.2018
- Packaged and labeled baked goods with accurate descriptions and ingredients.
Clerk/Cashier
Caines Grocery
St. John's, NL
11.2015 - 10.2016
- Operated cash register and assisted in deli.
Baker
Dominion Stores - Long Pond
CBS, NL
08.2011 - 10.2016
- Packaged and labeled baked goods with accurate descriptions and ingredients.
Home Care Worker
Hi Haven
Holyrood, NL
10.2005 - 10.2006
- Improved patient outlook and daily living through compassionate care.
Home Health Care Worker
Provincial Health & Home Care
CBS, NL
11.2006 - 05.2011
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Improved patient outlook and daily living through compassionate care.
Cashier Supervisor
Dominion Stores - Long Pond
CBS, NL
03.2000 - 04.2005
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Cashier
Dominion Stores - Elizabeth Ave.
St. John's, NL
11.1998 - 05.1999
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
03.1996
- Completed continuing education in First Aid
Skills
- Respectful, Patient and Compassionate
- First Aid and Safety
- First Aid and CPR
- Client Relationship and Rapport
- Dependable and Responsible
- Relationship Building
- Time Management
References
- Norma Ball ( Home Care Employer )
709-834-2544
- Justin Dinn ( Home Care Employer )
709-690-1482
- Mabel Walsh ( Bakery Manager - Dominion Stores )
709-689-6653
Timeline
Home Care Worker - Helping Hands Home Care ltd.
04.2020 - 03.2023
Home Care Worker - Provincial Health & Home Care
03.2018 - 09.2021
Baker - Costco
03.2017 - 01.2018
Clerk/Cashier - Caines Grocery
11.2015 - 10.2016
Baker - Dominion Stores - Long Pond
08.2011 - 10.2016
Home Health Care Worker - Provincial Health & Home Care
11.2006 - 05.2011
Home Care Worker - Hi Haven
10.2005 - 10.2006
Cashier Supervisor - Dominion Stores - Long Pond
03.2000 - 04.2005
Cashier - Dominion Stores - Elizabeth Ave.
11.1998 - 05.1999
College of The North Atlantic - High School Diploma,
Similar Profiles
Robin BellRobin Bell
Marketing Director at Renee's Helping Hands Home Care AgencyMarketing Director at Renee's Helping Hands Home Care Agency
Caitlin DowlingCaitlin Dowling
Visiting Carer at Helping Hands Home CareVisiting Carer at Helping Hands Home Care
BERLINDA ADDOBERLINDA ADDO
REGISTRAR/SCHEDULER at G-FAM HOME CARE SERVICESREGISTRAR/SCHEDULER at G-FAM HOME CARE SERVICES