DONNA ABULENCIA
Fort St. John,Canada
Summary
Proven leader in crew management and compliance, adept at enhancing operational efficiency and ensuring ISO and TMSA standards across the fleet. Excelled in financial oversight, achieving significant budget adherence, and fostering team development. Skilled in audit execution and KPI analysis, driving continuous improvement and regulatory alignment.
Overview
15
15
years of professional experience
Work History
Assistant Crewing Manager
ENEOS OCEAN SHIPMANAGEMENT PTE LTD
01.2017 - 04.2023
- Reviewed contracts, including Collective Bargaining Agreements (CBA) and Manning Agreements
- Conducted audits of manning offices across Asia to ensure compliance with ISO standards
- Developed departmental Key Performance Indicators (KPIs) and provided quarterly, semi-annual, and annual updates to management on progress
- Reviewed circulars from Classification Societies and Flag Administrations, ensuring their appropriate application to meet industry requirements
- Assessed departmental compliance with TMSA standards and assisted in preparations for internal and external audits
- Ensured vessel compliance with MLC 2006 regulations, addressing all operational and regulatory requirements
- Directed day-to-day staffing operations, including: Planning crew replacements, selecting qualified seafarers, and coordinating with agents for crew changes
- Oversaw seafarer career development, training needs, performance reviews, and follow-ups to align with company standards
- Managed seafarers' medical checkups, P&I insurance claims, and ensured timely follow-ups
- Monitored and controlled crew operations to remain within the department's allocated budget
Crewing Executive
ENEOS OCEAN SHIPMANAGEMENT PTE LTD
06.2013 - 12.2016
- Managed vessel funding, cash flow, and expense allocation, ensuring accurate forecasting and budget analysis
- Conducted ISO compliance audits of manning offices across Asia and ensured smooth crew transitions, including replacements, medical arrangements, and briefing schedules
- Coordinated with manning agencies to select qualified officers and engineers, maintaining compliance with company standards and matrix requirements
- Oversaw certification, visa validity, and OCIMF Matrix updates, ensuring readiness for inspections and operations
- Collaborated with port agents, superintendents, and crew handling agents to facilitate training, safety seminars, and crew changes
- Compiled P&I claim documents, arranged unannounced D&A tests, and maintained updated crew records and documentation
- Arrange renewal of drinking water analysis for managed vessels, on a yearly basis
Crew Coordinator
ENEOS OCEAN SHIPMANAGEMENT PTE LTD
01.2012 - 05.2013
- Managed crew replacements, ensuring compliance with vessel matrix requirements and company standards
- Verified the validity of seafarers’ licenses, certificates, contracts, and other required documentation
- Coordinated briefings for Senior Officers/Engineers with manning agencies, crew handling agents, and the Marine & Technical Department
- Arranged crew medical treatments and monitored progress until full recovery
- Facilitated the selection, promotion, and termination of crew members based on performance and company policies
- Compiled P&I supporting documents for claim settlements and arranged unannounced D&A tests
- Performed general administrative duties to support department operations
Operations Assistant (Purchaser / Technical & Marine)
CRYSTAL WATER NAVIGATION PTE LTD
01.2011 - 12.2011
- Managed procurement for vessel needs, including stores, spares, and lubricating oils
- Sourced suppliers, negotiated prices, and coordinated technical service arrangements
- Expedited shipments and liaised with agents to ensure timely delivery of spares
- Monitored vessel requisitions, purchase details, and processed invoices for account settlements
- Updated daily vessel movements and schedules
- Assisted in organizing and recording Ship Management Team Monthly Meetings
- Supported documentation and travel arrangements for the Ship Management Team
- Performed general administrative duties and conducted ISPS Internal Audits
- Assisted in Class Security Audits and the preparation of Ship Security Plans
Operations Assistant (Crewing & Marine)
CRYSTAL WATER NAVIGATION PTE LTD
04.2008 - 12.2010
- Managed crew documentation, including MPA Crew Engagement/Discharge declarations, licenses/certificates, and Crew Article of Agreement
- Coordinated with unions (SMOU, SOS) for crew membership, training, and Seafarers Provident Fund (SPF) matters
- Liaised with Manning Agencies for crew rotation, scheduling changes, and pooling
- Traveled to Manila for crew training, interviews, and other crew-related matters
- Maintained and updated Crew Matrix on the OCIMF website and managed records of crew age, retention profiles, and crew database per SHELL requirements
- Updated daily vessel movements and schedules
- Coordinated and documented Ship Management Team Monthly Meetings
- Assisted the Ship Management Team with administrative tasks and managed travel arrangements
Education
Diploma in Business Management - Accounting Specialization
Northern Lights College
BC, Canada01.2025
Master of Science - Ship Management
John B. Lacson Foundation Maritime University (JBLFMU)
Philippines07.2022
Bachelor of Science - Business Management, Major in Marketing Management
Southern Luzon State University
Philippines04.2007
Skills
Crew management
STCW Regulation
P&I Claims
ISO standard
TMSA Compliance
Flag regulations (Singapore and Panama)
KPI Target and Analysis
Audit (Internal and External)
Financial Management and Cost Leadership
Budget Forecast and Variance Analysis
Training
- Understanding STCW, Singapore, 07/18/22
- Risk Management, Incident Investigation, and Change Management, Singapore, 05/30/22
- Internal Auditor of an IMS (ISM Code, ISO 9001, ISO 14001, and ISO 45001) for Shipping Companies, Singapore, 09/16/21
- Cyber Security Awareness, Singapore, 06/25/19
- Risk Management, Incident Investigation, and Change Management, Singapore, 11/23/17
- Train the Trainer for Shipping Companies, Singapore, 07/26/17
- Revised ISO Standards 9001:2015 and 14001:2015 for Shipping Companies, Singapore, 08/18/16
- Internal Inspection and Auditing of MLC Requirements, Singapore, 07/25/16
- Internal Auditor of an Integrated Management System (ISM Code, ISO 9001, ISO 14001, and OHSAS 18001) for Shipping Companies, Singapore, 10/15/15
- QEHS Management System Internal Auditor Training, 12/05/13
- APRO (Ability Profiling) Assessor Course, Seagull Maritime Information Technology Pte Ltd, Singapore, 03/07/13
- ISM / ISPS Marine Auditor Training Course, ST Education and Training Pte Ltd, Singapore, 10/22/08
- Business English, Cambridge School of Languages Pte Ltd, Singapore, 04/28/08
References
Cedric V. Caguioa
Senior Marine Superintent
Odjfell Shipmanagement A/S Bergen
Mobile No. +4790035959
Email: cedric.v.caguioa@gmail.com
Timeline
Assistant Crewing Manager
ENEOS OCEAN SHIPMANAGEMENT PTE LTD
01.2017 - 04.2023
Crewing Executive
ENEOS OCEAN SHIPMANAGEMENT PTE LTD
06.2013 - 12.2016
Crew Coordinator
ENEOS OCEAN SHIPMANAGEMENT PTE LTD
01.2012 - 05.2013
Operations Assistant (Purchaser / Technical & Marine)
CRYSTAL WATER NAVIGATION PTE LTD
01.2011 - 12.2011
Operations Assistant (Crewing & Marine)
CRYSTAL WATER NAVIGATION PTE LTD
04.2008 - 12.2010
Diploma in Business Management - Accounting Specialization
Northern Lights College
Master of Science - Ship Management
John B. Lacson Foundation Maritime University (JBLFMU)
Bachelor of Science - Business Management, Major in Marketing Management
Southern Luzon State University