Donisha Millage
Hawthorne
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Cabin Lead
G2 Secure Staff
Los Angeles, United States
04.2015 - Current
- Streamlined pre-flight preparations to ensure timely departures and arrivals.
- Maintained high levels of cleanliness throughout the cabin, ensuring a pleasant experience for passengers.
- Managed inventory of onboard supplies effectively, reducing waste and minimizing costs.
- Mentored new cabin crew hires, providing guidance on company policies and procedures as well as hands-on training.
- Established strong teamwork among crew members through effective communication and collaboration.
- Conducted regular performance evaluations for cabin crew members, identifying areas for improvement and providing constructive feedback.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Enforce provisioning supplies are done correctly.
Courtesy Clerk
Ralphs Grocery
Los Angeles, United States
12.2014 - 06.2015
- Collaborated with team members to maintain a well-organized and efficient work area.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
Fast Food Attendant
Homeboy Cafe & Bakery
Los Angeles, United States
09.2013 - 07.2014
- Coordinated with co-workers during peak hours to maximize teamwork effectiveness, leading to reduced order preparation times.
- Delivered timely food orders while ensuring accuracy, resulting in satisfied customers and fewer returns.
- Suggested complementary items to orders to boost sales.
- Assist in kitchen by baking deserts & preparing sandwishes.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Cashier
McDonald's
Los Angeles, United States
04.2010 - 02.2013
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Education
High School Diploma -
Hollywood High School
Los Angeles, United StatesSkills
- Security Protocols
- Airline regulations
- Task Delegation
- Personnel Problem Management
- Decision-Making
- Problem-Solving
- Microsoft Office
- Analytical Skills
- Multitasking
- Work Inspection
Timeline
Cabin Lead
G2 Secure Staff
04.2015 - Current
Courtesy Clerk
Ralphs Grocery
12.2014 - 06.2015
Fast Food Attendant
Homeboy Cafe & Bakery
09.2013 - 07.2014
Cashier
McDonald's
04.2010 - 02.2013
High School Diploma -
Hollywood High School