Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Donike Simoni

Etobicoke

Summary

Recent cosmetology graduate with hands-on experience as a Nail Technician and Makeup Artist, combining creativity with technical skill in beauty services. Successfully balanced part-time retail work while completing a full-time cosmetology program, demonstrating strong time management and dedication.


Proven track record in delivering high-quality customer service in fast-paced retail environments. Recognized for reliability, adaptability, and a team-oriented mindset. Skilled in cash handling, client interaction, and problem-solving, with a strong focus on achieving results and enhancing the customer experience.

Overview

9
9
years of professional experience

Work History

Practicum Intern

Anileda Parukeri
03.2025 - 08.2025
  • Maintained an up-to-date knowledge of industry trends and popular nail designs, helping the salon stay competitive in the market.
  • Managed time effectively to accommodate multiple appointments within a single day without compromising quality or customer satisfaction levels.
  • Developed loyal clientele base by consistently delivering personalized attention during each visit to ensure a positive experience every time.
  • Ensured all tools and equipment were properly sanitized between uses, maintaining strict health and safety standards within the salon environment.

Cashier

Big Market
10.2022 - 08.2025
  • Trained, coached and managed all cashiers in all front-end policies and procedures, including new cashiers and
    cross training of other associates
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped solve problems that affected the service, efficiency, and productivity of the front end
  • Authorized and ensured validity of customer returns, exchanges, check authorizations, voids, and discretion
    discounts

Retail Sales Associate

Zero Absolute
06.2023 - 03.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.


Travel Agent

Eri & Meri Travel
05.2016 - 09.2022
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

Education

Certificate - Cosmetology

Anileda Parukeri
Shkoder, Albania
02-2025

Skills

  • Excellent customer service skills, with cross-cultural experience
  • Effective time management
  • Strong customer service and client communication
  • Fast-paced multitasking and teamwork
  • Reliability and punctuality
  • Comfortable approaching customers and selling them products that satisfy their needs

Languages

Albanian
Native or Bilingual

Timeline

Practicum Intern

Anileda Parukeri
03.2025 - 08.2025

Retail Sales Associate

Zero Absolute
06.2023 - 03.2025

Cashier

Big Market
10.2022 - 08.2025

Travel Agent

Eri & Meri Travel
05.2016 - 09.2022

Certificate - Cosmetology

Anileda Parukeri

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Donike Simoni