DONIELLE STEWART
Fountain Valley
Summary
Competent behavioral tech knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable, and dedicated.
Overview
18
18
years of professional experience
Work History
Behavior Health Technician
Windward Way Recovery
06.2024 - Current
- Types and performs data entry as needed for communication purposes
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Prepared and submitted daily shift reports to management.
- Searched resident belongings prior to and during stays.
- Performed client intake procedures according to internal standards for new admissions.
- Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
- Conducted client rounds to check on residents.
Customer Service / Administrative Assistant
J & J Administrative Consulting
03.2018 - Current
- Customer Service Representative responsible for managing client accounts via in-person, phone, and email communications
- Administrative Assistant responsible for daily office operations, including assistant supervisory role
- Clerical and inventory processing
- Meeting coordinator
Assistant Store Manager
Starbucks Coffee
11.2016 - 03.2018
- Management training program
- Team member development and training
- Store opening and closing duties
- Supply inventory, supply ordering, and vendor relations
- Monthly strategy meetings
Shift Supervisor
Coffee Bean and Tea Leaf
06.2016 - 11.2016
- Supervised daily floor operations
- Staff mentoring and scheduling
- Store opening and closing duties
- Organized monthly strategy meetings
Supervisor
Starbucks Coffee
12.2006 - 05.2016
- Assisted manager in daily operations
- Store opening and closing duties
- Barista duties
- Directed bi-weekly process improvement meetings
- Inventory and supply management
- Vendor relations
Education
High school or equivalent - College Prep
Hare High School
Garden Grove, CA06.2006
Skills
- Point of Service Software
- Inventory Coordination
- Self-awareness
- Professional boundaries
- Skill-building exercises
- Behavior observation
Timeline
Behavior Health Technician
Windward Way Recovery
06.2024 - Current
Customer Service / Administrative Assistant
J & J Administrative Consulting
03.2018 - Current
Assistant Store Manager
Starbucks Coffee
11.2016 - 03.2018
Shift Supervisor
Coffee Bean and Tea Leaf
06.2016 - 11.2016
Supervisor
Starbucks Coffee
12.2006 - 05.2016
High school or equivalent - College Prep
Hare High School
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