Do Nguyen
Union City
Summary
Experienced with vehicle management and lot organization. Utilizes strong attention to detail to ensure all vehicles are properly maintained and presented. Knowledge of customer service principles to enhance overall customer satisfaction.
Overview
11
11
years of professional experience
Work History
Lot Attendant
Audi Palo Alto
05.2024 - Current
- Managed daily parking operations, ensuring efficient vehicle flow, and filled in new inventory.
- Implemented improvements to layout
- Ensuring smooth entry and exit of vehicles in the parking lot.
Service Porter
Audi Palo Alto
05.2023 - 05.2024
- Ensured seamless vehicle service through effective customer drop-off and pick-up.
- Enhanced dealership presentation by maintaining cleanliness in customer areas and service bays.
- Optimized workflow and reduced wait times by coordinating vehicle movement in service department.
- Fostered client relationships through attentive communication and personalized service approaches.
- Resolved operational issues promptly, enhancing daily service efficiency and customer interactions.
- Improved customer satisfaction by greeting and guiding clients to service areas.
Car Photographer
Audi Palo Alto
01.2015 - 06.2023
- Enhanced marketing materials through high-quality vehicle image capture.
- Optimized lighting and equipment setup for ideal shooting conditions.
- Maintained professional image quality through Adobe Creative Suite editing.
- Edited and uploaded photographs for timely publication and distribution.
- Utilized creative compositions and lighting techniques for stunning image capture.
- Leveraged natural light to create dynamic and engaging photographic moods.
Education
High School Diploma -
Washington High School
Fremont, CA06-2005
Skills
I have four years of experience as an Audi Technologist My role is to learn and understand the vehicle's features and go over with clients to help them to learn, and be familiar with the features of their vehicle after the sale If required, I scheduled appointments for a second meeting and go over more of the advanced features
Timeline
Lot Attendant
Audi Palo Alto
05.2024 - Current
Service Porter
Audi Palo Alto
05.2023 - 05.2024
Car Photographer
Audi Palo Alto
01.2015 - 06.2023
High School Diploma -
Washington High School