Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Doneca Fletcher

Corona

Summary

Dynamic delivery professional with a positive attitude and a valid driver's license, recognized for enhancing customer satisfaction at Curri through timely and accurate deliveries. Skilled in GPS and route planning, I excel in optimizing delivery efficiency while maintaining strong client relationships and ensuring vehicle cleanliness and safety. Handling sensitive packages with care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Driver

Curri
04.2025 - Current
  • Resolved customer inquiries regarding delivery status and services promptly.
  • Monitored weather conditions to adjust routes for safety and efficiency as needed.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Shopper

Instacart Shopper
06.2019 - Current
  • Managed order fulfillment and accuracy by efficiently gathering customer groceries.
  • Coordinated delivery schedules to ensure timely completion of orders.
  • Trained new shoppers on best practices for selecting and handling products.
  • Streamlined inventory management processes to reduce waste and enhance efficiency.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Driver

Lyft
06.2019 - Current
  • Planned and optimized delivery routes to maximize efficiency and minimize fuel consumption.
  • Provided exceptional customer service during deliveries, addressing concerns professionally and timely.
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained accurate logs of deliveries, including mileage, fuel usage, and delivery times.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Delivery Driver

Post Office
06.2018 - 09.2020
  • Operated delivery vehicle to ensure timely and accurate mail distribution.
  • Managed route planning to optimize delivery efficiency and reduce delays.
  • Maintained vehicle cleanliness and adhered to safety regulations consistently.
  • Assisted in training new drivers on operational procedures and best practices.
  • Delivered packages to customer doorsteps and business offices.

Education

High School Diploma -

Century High School
Santa Monica, CA
06-2010

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Punctual and reliable
  • Loading and unloading
  • GPS and route planning
  • Vehicle cleaning and maintenance

Certification

  • Hippa certified
  • Bloodborne Pathogen certfied
  • Valid Driver's License, Class C

Timeline

Delivery Driver

Curri
04.2025 - Current

Shopper

Instacart Shopper
06.2019 - Current

Driver

Lyft
06.2019 - Current

Delivery Driver

Post Office
06.2018 - 09.2020

High School Diploma -

Century High School

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Doneca Fletcher