Doneca Fletcher
Corona
Summary
Dynamic delivery professional with a positive attitude and a valid driver's license, recognized for enhancing customer satisfaction at Curri through timely and accurate deliveries. Skilled in GPS and route planning, I excel in optimizing delivery efficiency while maintaining strong client relationships and ensuring vehicle cleanliness and safety. Handling sensitive packages with care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Curri
04.2025 - Current
- Resolved customer inquiries regarding delivery status and services promptly.
- Monitored weather conditions to adjust routes for safety and efficiency as needed.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained strong relationships with clients through proactive communication and personalized service.
Shopper
Instacart Shopper
06.2019 - Current
- Managed order fulfillment and accuracy by efficiently gathering customer groceries.
- Coordinated delivery schedules to ensure timely completion of orders.
- Trained new shoppers on best practices for selecting and handling products.
- Streamlined inventory management processes to reduce waste and enhance efficiency.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Driver
Lyft
06.2019 - Current
- Planned and optimized delivery routes to maximize efficiency and minimize fuel consumption.
- Provided exceptional customer service during deliveries, addressing concerns professionally and timely.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate logs of deliveries, including mileage, fuel usage, and delivery times.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Delivery Driver
Post Office
06.2018 - 09.2020
- Operated delivery vehicle to ensure timely and accurate mail distribution.
- Managed route planning to optimize delivery efficiency and reduce delays.
- Maintained vehicle cleanliness and adhered to safety regulations consistently.
- Assisted in training new drivers on operational procedures and best practices.
- Delivered packages to customer doorsteps and business offices.
Education
High School Diploma -
Century High School
Santa Monica, CA06-2010
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Punctual and reliable
- Loading and unloading
- GPS and route planning
- Vehicle cleaning and maintenance
Certification
- Hippa certified
- Bloodborne Pathogen certfied
- Valid Driver's License, Class C
Timeline
Delivery Driver
Curri
04.2025 - Current
Shopper
Instacart Shopper
06.2019 - Current
Driver
Lyft
06.2019 - Current
Delivery Driver
Post Office
06.2018 - 09.2020
High School Diploma -
Century High School