DONEA CHEVEL PHILLIPS
Kingston,Jamaica
Summary
To seek and maintain full-time position within an excellent reputed facility that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Police Officer
Ministry of National Security/ Jamaica Constabulary Force
01.2018 - Current
- Investigate Sexual Offences and Child Abuse
- General policing
- Update station records
- Prepare case files
- Actively patrolled assigned areas to prevent and detect crimes
- Conduct enquires
- Apprehend offenders and conducted interviews.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between the police and Jamaican citizens.
- Secured crime scenes, gathered evidence, and questioned witnesses.
Supervisor/ Teller
Triple Super Save -Western Union
12.2013 - 01.2018
- Sending and Payout money transfers
- Pay bills
- Answer telephone
- Collect and check money from armed couriers
- Check and balance tellers’ tilt.
Receptionist
Bougan Palm Resort
11.2011 - 04.2013
- Make reservations
- Completing procedures when guest arrive and leave
- Choosing rooms, handing out keys and remotes
- Preparing bills and payments
- Taking and passing on messages to guest
- Dealing with special request from guest (like booking tours)
- Answering questions about what the resort offers and the surrounding area.
Resident Care Aide/ Home Support Worker
Walkers Woods Nursing and Retirement Home
07.2009 - 11.2011
- Checking vital signs
- Administering bed bath
- Transferring resident from bed to wheelchair
- Feeding dependent resident
- Coordinating recreational activities
- Shaving male resident
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Giving perineal care
- Light cleaning.
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
Education
Bachelor of Arts - Education
International University of The Caribbean
Kingston, Jamaica07.2021
Certificate -
Grace Kennedy Money services
01.2013
Diploma -
Brown’s Town Community College School of Nursing (Jamaica) in association with Sprott Shaw Community College (Canada)
01.2009
Certificate with Distinction -
Comtac Computer Studies
01.2008
Diploma -
Ocho Rios High School
01.2007
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
- Patience and Empathy
- Community Engagement
Accomplishments
- Received Commissioner's Award for excellence in 2024
Personal Information
Title: B.Ed. Hons
Volunteer Experience
Resident care aide, Walkers Woods Nursing and Retirement Home, Walkers Wood, St. Ann, 2009-05-01, 2009-07-01, Checking vital signs, Administering bed bath, Transferring resident from bed to wheelchair, Feeding dependent resident, Coordinating recreational activities, Giving daily hair and mouth care, Shaving male resident, Giving perineal care
Languages
English
Full Professional
Certification
- Sign Language Training -
Timeline
Police Officer
Ministry of National Security/ Jamaica Constabulary Force
01.2018 - Current
Supervisor/ Teller
Triple Super Save -Western Union
12.2013 - 01.2018
Receptionist
Bougan Palm Resort
11.2011 - 04.2013
Resident Care Aide/ Home Support Worker
Walkers Woods Nursing and Retirement Home
07.2009 - 11.2011
Bachelor of Arts - Education
International University of The Caribbean
Certificate -
Grace Kennedy Money services
Diploma -
Brown’s Town Community College School of Nursing (Jamaica) in association with Sprott Shaw Community College (Canada)
Certificate with Distinction -
Comtac Computer Studies
Diploma -
Ocho Rios High School
- Sign Language Training -
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