Donavyn Zamora

• Streamlined event operations, ensuring seamless execution and fostering strong relationships with clients for repeat business.
• • Coordinated catering services, enhancing efficiency a n d optimizing resources to reduce miscommunications and errors.
• Ensured compliance with health and safety regulations, conducting regular inspections to maintain a safe and sanitary working environment.
• Monitored inventory levels of supplies and restocked when necessary.

• Cleaned interior and exterior of delivery vehicle at end of shift as needed.
• Executed timely deliveries by adhering to safety protocols, resulting in improved customer satisfaction.
• Delivered packages efficiently, enhancing customer satisfaction ratings and fostering repeat business through reliable service.
• Ensured delivery accuracy through inventory checks, ensuring compliance with company standards.
• Utilized handheld devices to scan packages and track delivery status, ensuring real-time updates for customers.
• Maintained accurate records of deliveries, mileage, and vehicle maintenance to support operational reporting.

• Maintained accurate inventory records and conducted regular audits, ensuring compliance with corporate standards a n d reducing discrepancies.

• Collaborated with cross-functional teams to resolve shipping discrepancies and enhance customer satisfaction

• Maintained detailed records of incoming and outgoing shipments for accurate inventory management

• Inspected incoming and outgoing shipments for accuracy and damage.
• Maintained a clean work area by sweeping, dusting, mopping.

• Coordinated with warehouse staff to streamline the loading process, reducing wait times and improving overall delivery speed.

• Performed daily pre-trip inspections on delivery truck.

• Enhanced loading efficiency by implementing new routing strategies, increasing service consistency in the delivery team and customer

satisfaction.

• Trained new drivers on best practices for delivery and customer interaction, contributing to a more cohesive team environment.

• Maintained vehicle cleanliness and adherence to safety regulations, contributing to a safe working environment.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly

• Handled transactions with precision, ensuring cash accuracy and customer satisfaction.
• Delivered orders promptly, enhancing customer service and operational efficiency.
• Utilized problem-solving skills to address customer inquiries and resolve issues effectively.
• Coordinated with team members to streamline delivery schedule enhancing customer satisfaction through timely service.
• Engaged customers with product knowledge, driving upsells and fostering repeat business through exceptional service.