Donaldo Zamora
Edmonton,AB
Summary
Ambitious and determined individual who aspires to utilize his unique skillset to ensure the success of his employer. Educated in economics and data analysis, capable of interpreting trends to effectively predict future macroeconomic and financial outcomes. Experienced in client relations and securing productive long-term engagements with stakeholders. Proven success in satisfying client/stakeholder needs and facilitating the strategic business aims.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tutor in Mathematics, Economics, and Spanish
Self-Employed:
Edmonton, Alberta
09.2020 - Current
- Provided students with assistance in understanding key concepts in statistics, calculus, microeconomics, and macroeconomics.
- Facilitated the understanding of high-level concepts such as the intersection of economics and statistics in economic forecasting (i.e., econometrics).
- Helped students understand rules of Spanish language, Spanish dialects and how Spanish differs from English.
- Assisted students with conjugating verbs, explaining sentence structures and demonstrating typical conversation in Spanish.
- Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
Banking Support Officer (6 Month Term Contract)
Canadian Western Bank
Edmonton, Alberta
11.2023 - 05.2024
- Developed and implemented policies and procedures to ensure compliance with government regulations.
- Maintained customer records in accordance with regulatory requirements.
- Handled confidential information according to established security protocols.
- Assisted branch personnel with operational tasks such as filing paperwork, ordering supplies.
- Maintained a thorough knowledge of bank products, services, policies, procedures, regulations and compliance requirements.
- Resolved customer inquiries in a timely manner while adhering to all applicable laws and regulations.
Sales Advisor
Gemoro: Official Rolex Retailer
Edmonton, Alberta
04.2023 - 12.2023
- Assisted management with the procurement of payroll and the verification of proof of payment.
- Inspected timepieces for problems and determined necessary repairs to produce accurate time and cost estimates.
- Effectively utilized Microsoft Excel and other financial applications to fulfill the essential administrative duties of the business.
- Communicated with customers to address timepiece issues and discuss service history.
- Kept detailed records outlining tool and supply inventories and sourced new materials from cost-effective vendors to meet profit targets.
- Educated customers on product features and technical details to highlight benefits.
Sales Associate
Sunglass Hut
Edmonton, AB
07.2021 - 08.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Completed paperwork to help the business with the completion of essential financial and administrative tasks.
Car Salesman
Waterloo Ford
Edmonton, AB
03.2021 - 07.2021
- Collaborated with customers and met their needs via email and telephone.
- Provided customers with detailed product knowledge that strategically suited their specific needs.
- Showcased vehicle features and took customers on test drives in local area.
- Assisted management with the development of new sales prospects and ensured the procurement of new clients.
- Maintained long-term client relationships effectively and expanded future prospects for the business.
Sales Associate
Browns Shoes
Edmonton, AB
07.2019 - 04.2020
- Engaged customers in discussion to identify needs and budget.
- Highlighted important features of each shoe to pique customer interest.
- Handled and satisfied customer concerns promptly to encourage repeat business.
Cashier
Taco Time
Edmonton, AB
09.2017 - 06.2019
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Arts - Economics
University of Alberta
Edmonton, AB04.2023
High School Diploma -
Austin O'Brien
Edmonton, AB06.2018
Skills
- Analytical thinking
- Fluent bilingual speaker and writer in (Spanish and English)
- Professionally proficient in Italian
- Quantitative and qualitative analysis
- Data assessments
- Conflict resolution
- Planning and organizing
- Marketing strategies
- Product and service knowledge
- Relationship building
Languages
Spanish
Native/ Bilingual
Italian
Professional
English
Native/ Bilingual
Certification
- First Aid Certificate - (2017)
- Spanish C-1 (2018)
Timeline
Banking Support Officer (6 Month Term Contract)
Canadian Western Bank
11.2023 - 05.2024
Sales Advisor
Gemoro: Official Rolex Retailer
04.2023 - 12.2023
Sales Associate
Sunglass Hut
07.2021 - 08.2023
Car Salesman
Waterloo Ford
03.2021 - 07.2021
Tutor in Mathematics, Economics, and Spanish
Self-Employed:
09.2020 - Current
Sales Associate
Browns Shoes
07.2019 - 04.2020
Cashier
Taco Time
09.2017 - 06.2019
Bachelor of Arts - Economics
University of Alberta
High School Diploma -
Austin O'Brien
Similar Profiles
Madison TarverMadison Tarver
Nannying/Babysitter at Employed by Jovie of Greater IN, and Self EmployedNannying/Babysitter at Employed by Jovie of Greater IN, and Self Employed
Emma LemkeEmma Lemke
Real Estate Agent at Self Employed EmployedReal Estate Agent at Self Employed Employed
Valérie COLLARDValérie COLLARD
YOGA TEACHER & MASSAGE THERAPIST at Self employed: U zen yoga & Employed by SwisdarYOGA TEACHER & MASSAGE THERAPIST at Self employed: U zen yoga & Employed by Swisdar