Donald Robison
Moorpark
Summary
Professional automotive and diesel specialist with strong background in diagnostics, repair, and maintenance of various vehicle systems. Known for exceptional problem-solving skills and collaborative approach, ensuring seamless team operations and high-quality results. Adept at adapting to changing demands and consistently delivering technical expertise in fast-paced environment. Reliable and focused on achieving optimal performance and customer satisfaction.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Lead Automotive Technician
Bennett Automotive
01.2025 - Current
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
- Ensured adherence to manufacturer guidelines during all vehicle servicing procedures, maintaining warranty compliance for customers'' benefit.
- Reduced downtime by effectively prioritizing tasks and ensuring timely completion of maintenance services.
- Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Manager Shop Foreman Lead Technician
Reed's Automotive
01.2016 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Automotive Technician
Bill's Quality Auto Repair
10.2014 - 01.2016
- Performed troubleshooting and diagnosis on malfunctioning vehicles.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Automotive Technician
Reed's Automotive
09.2000 - 10.2014
- Performed troubleshooting and diagnosis on malfunctioning vehicles.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Optimized system performance thorough testing and analysis.
Automotive Technician
Crown Dodge
10.1997 - 09.2000
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed safety and emissions inspections.
Education
Associate of Science - Automotive And Diesel Technology
Universal Technical Institute
Phoenix, AZ01-1997
Skills
- Brake systems
- Tire services
- Computer skills
- Engine repair
Certification
- Suspension and Steering Certification (A4) - National Institute for Automotive Service Excellence.
- Certified Auto Repair Shop Manager–Automotive Training Managers Council.
- Brakes Certification (A5) - National Institute for Automotive Service Excellence.
- Transmission Fluid Hydraulics Engineer–Automatic Transmission Rebuilders Association.
- Hybrid Vehicles Mechanic Certification – Electronics Technicians Association International.
- Engine Repair (A1)
- Manual Drive Train & Axles (A3)
- EPA Section 609 Refrigerant Recovery and Recycling Certification - U.S. Environmental Protection Agency.
- Professional Truck Driving License CDL-A – Department of Motor Vehicles (CA) Test date March 26,2025
Timeline
Lead Automotive Technician
Bennett Automotive
01.2025 - Current
Manager Shop Foreman Lead Technician
Reed's Automotive
01.2016 - 01.2025
Automotive Technician
Bill's Quality Auto Repair
10.2014 - 01.2016
Automotive Technician
Reed's Automotive
09.2000 - 10.2014
Automotive Technician
Crown Dodge
10.1997 - 09.2000
Associate of Science - Automotive And Diesel Technology
Universal Technical Institute
Similar Profiles
Peggy GudzPeggy Gudz
Controller at Bennett AutomotiveController at Bennett Automotive
Dennis KellyDennis Kelly
Director of Operations at Bennett Automotive GroupDirector of Operations at Bennett Automotive Group
Lois InglisLois Inglis
Administration/Finance Administrative Assistant at Bennett & Bennett Consulting SurveyorsAdministration/Finance Administrative Assistant at Bennett & Bennett Consulting Surveyors