Summary
Overview
Work History
Education
Skills
Languages
Passionate Sports Enthusiast
Timeline
Generic

Donald O'Hagan

Toronto,ON

Summary

Proficient Facility Operations Lead with expertise in crew supervision, equipment maintenance, and park upkeep,and delivering pristine results.

Overview

15
15
years of professional experience

Work History

Hardscaping Crew Leader

Simpliscapes
02.2023 - Current


  • Responsible for all Hardscape and Landscape design of interlock patios, driveways, gardens, and drainage systems.
  • Safely operated excavators and small engine tools to complete landscape and restoration tasks.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.

Parks and Recreation Laborer

City Of London
05.2018 - 09.2022
  • Ensured the upkeep and maintenance of all sports facilities, including setup and care of baseball, soccer and football fields.
  • Designated as the groundskeeper for the London Majors team at Labatt Memorial Park - Baseball stadium.
  • Operated and maintained various machinery, including company vehicles, commercial tractors, mowers, trimmers, and loaders.
  • Transitioned between tractor attachments such as aerators, seeders, and fertilizers to maintain field quality.
  • Excelled in a hands-on role, taking on multiple responsibilities to ensure tasks were completed efficiently.
  • Trained staff members on daily tasks and following safety procedures
  • Prioritized organization, cleanliness, and exceptional customer service to enhance visitor experience.
  • Thrived in a fast-paced environment, meeting tight deadlines and adapting to changing needs.


Delivery Driver

CARRS GROUP INC.
09.2020 - 05.2021
  • Coordinated the delivery, installation, and setup of various appliances and furniture items, handling weights of up to 500 lbs with precision and care.
  • Ensured all items were securely installed and properly functioning, while maintaining excellent customer service and adhering to safety protocols.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Inspected load security and checked for damages.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Server

Jack Astors
05.2009 - 11.2013
  • Opened and closed the restaurant, ensuring all procedures were followed and the establishment was ready for daily operations.
  • Gained experience as a bar host, handling customer inquiries and coordinating seating arrangements.
  • Providing excellent customer service and managing multiple tables efficiently.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Managed and executed in-house promotional campaigns, driving customer engagement and increasing sales.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Bachelor of Arts - Radio Broadcasting

Fanshawe College of Applied Arts And Technology
London, ON
05.2011

Skills

  • Multitasking and Organization
  • Crew Management
  • Equipment Maintenance
  • Task Prioritization
  • Verbal and written communication
  • Heavy Lifting
  • Teamwork and Collaboration
  • Vehicle operations
  • Worksite Safety and Maintenance

Languages

English

Passionate Sports Enthusiast

Passion for organized team sports.

Timeline

Hardscaping Crew Leader

Simpliscapes
02.2023 - Current

Delivery Driver

CARRS GROUP INC.
09.2020 - 05.2021

Parks and Recreation Laborer

City Of London
05.2018 - 09.2022

Server

Jack Astors
05.2009 - 11.2013

Bachelor of Arts - Radio Broadcasting

Fanshawe College of Applied Arts And Technology

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Donald O'Hagan