Donald Jackson
Sacramento
Summary
Motivated and friendly worker with a flexible schedule including weekends. Dependable and punctual with a clean driving record and I work collaboratively with team members and provide excellent customer service.
Overview
5
5
years of professional experience
Work History
UNARMED SECURITY OFFICER
Metro One Loss Prevention Services
Sacramento, CA
08.2024 - Current
- Utilized conflict resolution skills to defuse potential disturbances among visitors or employees.
- Handled lost and found items according to company policy, ensuring proper logging and storage.
- Managed access control, verifying identities and granting entry to authorized personnel.
MARKETING MANAGER
God Bless Network
Los Angeles, CA
04.2023 - 08.2024
- Developed and executed marketing campaigns on social media pages, blog posts and marketing emails.
- Created marketing budget, tracked spending for new initiatives and measured Return on Investment (ROI).
- Monitored competitor activities and product introductions in market and made recommendations to increase market share.
- Identified and collaborated with key influencers and thought leaders to amplify brand messaging and reach new audiences.
FRONT OFFICE ASSISTANT
Canterbury Academy
Inglewood, CA
01.2021 - 03.2023
- Maintained and organized internal filing systems for digital and hardcopy documentation.
- Operated photocopiers, scanners, voicemail systems, and facsimile machines.
- Answered telephone calls, took messages, and distributed messages to appropriate personnel.
- Proofed documents and organized records, reports, and files.
CUSTOMER SERVICE REPRESENTATIVE
Windham Professionals Inc.
Las Vegas, NV
01.2021 - 12.2021
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Answered inbound calls to greet and assist customers with various needs and questions.
- Built strong knowledge of product line to assist customers in selecting products.
Education
Bachelor of Science - FINANCE
Sacramento State
Sacramento, CA12-2026
Associate of Science - BUSINESS ADMINISTRATION
West Los Angeles College
Culver City, CA06.2022
Skills
- AA Degree In Business Science
- Corporate communication
- Creative thinking
- Teamwork
- Program development
- 6x Schneider Electric certificate of achievement
- Level 2 and 3 Excel purple belt badge from McGraw Hill
- OSHA certification
- Guard card certification
Timeline
UNARMED SECURITY OFFICER
Metro One Loss Prevention Services
08.2024 - Current
MARKETING MANAGER
God Bless Network
04.2023 - 08.2024
FRONT OFFICE ASSISTANT
Canterbury Academy
01.2021 - 03.2023
CUSTOMER SERVICE REPRESENTATIVE
Windham Professionals Inc.
01.2021 - 12.2021
Bachelor of Science - FINANCE
Sacramento State
Associate of Science - BUSINESS ADMINISTRATION
West Los Angeles College