Summary
Overview
Work History
Education
Skills
Timeline
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Donald Godard

Bowser,BC

Summary

Accomplished Store Manager with a proven track record at Loblaws Superstore, enhancing customer satisfaction and streamlining operations. Skilled in inventory management and team leadership, I excel in fostering positive environments and driving sales growth. Leveraging customer service excellence and operational acumen, I consistently exceed performance goals.

Overview

39
39
years of professional experience

Work History

Store Manager

Loblaws Superstore
10.1995 - 03.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Batcher

Norwood Packaging
05.1989 - 10.1995
  • Fostered a culture of continuous improvement within the batching department by encouraging open communication and idea-sharing among team members.
  • Managed inventory levels to ensure a consistent supply of raw materials for batch production.
  • Assisted in the development of new product formulations by conducting small-scale test batches.
  • Increased output by identifying bottlenecks in the batching process and implementing improvements.
  • Performed hand adds, bulk batching and weighed ups batching functions.
  • Reduced waste and improved product quality through rigorous quality control measures.
  • Trained new employees on proper batching techniques, emphasizing safety and efficiency.
  • Operated bulk batching systems following safety rules and procedures .
  • Worked in production to improve efficiency.
  • Maintained ingredients and supplies inventories, enabling timely stock replenishment.
  • Selected correct ingredients and garnishes according to recipe specifications.

Various Positions

Briscoe Meat Processing
02.1979 - 05.1989

Education

High School Diploma -

A.D.S.S.
Port Alberni, BC

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Team Leadership
  • Friendly and Positive
  • Inventory Management
  • Goals and performance
  • Operations Management
  • Staff Management

Timeline

Store Manager

Loblaws Superstore
10.1995 - 03.2018

Batcher

Norwood Packaging
05.1989 - 10.1995

Various Positions

Briscoe Meat Processing
02.1979 - 05.1989

High School Diploma -

A.D.S.S.

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Donald Godard